Credit and Collections Supervisor is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Being a Credit and Collections Supervisor investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently. Additionally, Credit and Collections Supervisor may require a bachelor's degree. Typically reports to a manager. The Credit and Collections Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Credit and Collections Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
This is a great opportunity for an individual with excellent communication and negotiation skills who has a desire to assist members in resolving their financial challenges. Performing all aspects of collecting, including contacting delinquent accounts, creating repayment strategies, coordinating repossessions and filing the appropriate paperwork while executing the credit union policies, objectives and goals.
The Collection Specialist is responsible for performing various collection duties on Consumer Vehicle loans, consumer personal loans, and credit cards in various stages of delinquency. This position is responsible for control and resolution of delinquent loans and credit card accounts in order to minimize losses. The will work quickly and accurately to contact customers to determine a reason for payment delinquency and negotiate a payment commitment while maintaining a professional and pleasant demeanor. Using a computerized system for tracking, information gathering, and troubleshooting, you will complete phone calls to meet required performance standards and metrics. You will be responsible for research and follow-up on issues relating to these accounts. The goal of this role is to effectively reduce delinquency, losses and increase recoveries.
This Job Is Ideal for Someone Who Is:
Requirements/Experience:
Preferred:
Job Type: Full-time
Schedule:
Work Location:
Job Duties
Clear All
0 Credit and Collections Supervisor jobs found in Richmond, VA area