Credit Card Operations Manager jobs in San Diego, CA

Hello!

This position is a Manager of Credit Operations for a lending business in San Diego. They are committed to helping starting businesses thrive. This is a rooted, yet growing company that is wanting someone who can lead their credit and sales teams to success.

I look forward to connecting!

Best,
Seth


Manager of Credit Operations Job Description:

Operations managers plan, direct and coordinate the operations of an organization. They are responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.

General responsibilities include:
• Provides positive leadership that encourages communication, personal development, teamwork and employee input to continuously improve processes and work flow efficiencies with new ideas and strategies to ensure a harmonious environment.

• Coordinate, manage and monitor the workings of the department as they manage funding functions to ensure transactions are completed and the day-to-day activity of the analyst.

• Builds a team of highly qualified department employees, including the interviewing and selection process.

• Identifies areas of improvement needed and works with staff to implement as necessary to maintain a high level of production and work flow.
• Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
• Accountable for overseeing training of new and existing employees to ensure a thorough understanding of department objectives and responsibilities relative to company goals, cross-training department employees to ensure effectiveness and continuity of service to internal and external customers.

• Point of escalation for operations supervisors, sales managers and/or broker managers.

Your knowledge, skills and abilities required are:
• 7 years’ of applicable office experience along with ability to build, lead, and mentor their team.
• Must have strong organizational, written, verbal communication skills, with ability to work independently, and ability to effectively work in a team environment
• Demonstrated leadership when planning and completing tasks
• Able to create and maintain strong, professional work relationships with internal management staff and external lenders, vendors and suppliers. The ability to build and maintain credibility is essential.
• Adaptability, flexibility and the ability to maintain effectiveness during change and heavy growth.
• Bachelors’ degree in Business, Finance or similar discipline preferred.