CRM Business Data Analyst jobs in Berkeley, CA

Your Role

The Back Office Analytics team supports back-office operations stakeholders with dashboarding, analytic studies, and statistical modeling to drive a better member/provider experience while reducing both administrative and healthcare costs. The Business Data Analyst, Senior will report to the Sr. Manager of Back Office Analytics. In this role you will provide analytic support to the operations team which involves defining a business problem, developing an analytic framework, and producing analytically driven insights and solutions that support transformational initiatives improving health care operations efficiency and member experience.

Your Work:

In this role, you will:

• Analyzing structured and unstructured data to size and solve different business problems which can include uncovering pain points, performing root cause analysis, recommending, and sizing improvements for prioritization
• Building complex data sets from disparate sources with required linkages to enable analytics
• Using statistics, text mining, topic modeling, predictive modeling to answer business questions and generate insights/outcomes that relate to solving business problems
• Developing and automating reports and dashboards to empower stakeholder decision making
• Working directly with business stakeholders and leaders to become an "embedded" analytic partner who understands the business and is ready to contribute directly to meeting stakeholder goals

Your Knowledge and Experience

• Requires an MPH, MBA, MS, MA, RN, or RHIA in health science, quantitative social science, public health, health services research or business, or BA/BS with demonstrated equivalent work experience
• Requires at least 5 years of prior relevant experience
• Requires proficiency in SAS, R, or Python (preferred) for data wrangling, automation, and creating statistical and machine learning models
• Requires advanced level skill with SQL, Excel, data visualization (Tableau preferred), query tuning, various database models (normalized / dimensional / data vault / etc.)
• Requires high level of curiosity, superior conceptualization, and problem-solving skills
• Desire at least 3 years of experience in Health Care (managed care, academic, or gov't payer)
• Desire proficiency in statistics, regression techniques, text mining, predictive modeling
• Desire proficiency in agile methodology, confluence, Jira, etc.
• Desire proficiency in cloud-based computing and data platforms (Azure, Google Cloud, BigQuery, Snowflake, DataBricks)

Pay Range:

The pay range for this role is: $ 99000.00 to $ 148500.00 for California.

Notes:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.