CRM Business Data Analyst jobs in Fort Smith, AR

CRM Business Data Analyst analyzes Customer Relationship Management (CRM) system data in response to channel marketing initiatives. Studies marketing data such as customer information, call patterns, and demographics. Being a CRM Business Data Analyst requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. To be a CRM Business Data Analyst typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Division Business Analyst 3
  • Arvest Bank
  • Fort Smith, AR FULL_TIME
  • Position is Monday through Friday from 8 am to 5 pm with the ability to work additional hours as project needs demand.

    Position is located at 5000 Rogers Ave, Fort Smith, AR with opportunity for remote flexibility for those residing within the Arvest footprint (AR, KS, MO, OK).

    Preferred Qualifications:

    • Experience in owning or participating in data standardization/enrichment activities
    • Project management experience (building timelines and documenting deliverables)
    • Documented process and design workflows from a business and technology perspective
    • Ability to adapt to changing priorities on a moment's notice


    Project management experience (building timelines and documenting deliverables) Documented process and design workflows from a business and technology perspective Ability to adapt to change priories on a moment's notice

    Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .

    Summary:

    SUMMARY: Under the general direction of the assigned manager, the Division Business Analyst 3 oversees complex divisional projects to ensure that the strategic goals and objectives are accomplished. Projects will vary and are designed to offer continuous improvements to streamline and document procedures, resolve problems, act as primary point for data management and reporting, plus provide potential cost savings to and enhance customer service. The incumbent requires the ability to utilize available resources, analyze significant business impact and risk on stakeholders who have competing and/or conflicting needs. The incumbent may serve as a resource to peers, team members, and bank personnel. The Division Business Analyst 3 identifies opportunities, defines and justifies projects, launches project teams, manages team activities, tracks project statuses, measures results, and removes project barriers. The incumbent also assists the division senior management team with developing and publishing department policies and procedures.

    ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Other duties may be assigned.

    1. Manage business analysis for the most complex projects that may impact multiple business areas, address complex processes, involve significant process analysis and redesign, and entail significant risk.

    2. Manage and/or support the implementation of strategic initiatives for the assigned division.

    3. Assist or lead the development of Arvest Business Cases, including ROI and other financial analysis and escalates any variances that may impact ROI to the project team and ensures they are addressed.

    4. Resolve conflicting/competing needs from different areas of the business tactfully and in a way that satisfies all parties.

    5. Act as primary liaison on the most complex projects between the internal and external business units, project manager, technology teams and support teams.

    6. Provide input into continuous requirement process and methodology improvement.

    7. Manage analysis of business operations and processes to understand strengths and weaknesses, and supports the identification of opportunities for automation and/or to introduce process efficiencies.

    8. Communicate potential risk to the internal and external stakeholders and escalates as appropriate.

    9. Communicate expectations of the solutions being described to the internal and external stakeholders including, but not limited to, the impact of change.

    10. Provide guidance and consultative support for more junior Business Analyst roles.


    11. Maintain up-to-date knowledge in the areas of regulation/compliance, products/services, systems and technologies, bank/mortgage structure/organization and account documentation by attending continuing education training, both internal and external.

    12. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes, but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

    TEAM ACCOUNTABILITIES:

    • Support and uphold the Arvest Mission Statement.
    • Uphold the Arvest Code of Ethics that confidential information is safeguarded.
    • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
    • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank’s overall operation.
    • Promote professionalism at all times.

    SUPERVISORY RESPONSIBILITIES:
    May directly supervise 1 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.


    Responsibilities:

    QUALIFICATION REQUIREMENTS:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    EDUCATION and/or EXPERIENCE:

    • Bachelor’s degree in a related field or equivalent relevant work experience required.
    • 5 years of banking, financial services, and/or relevant experience including products and services, bank regulations and core systems or equivalent required.
    • 2 years of project management experience required.
    • Experience with influencing, communicating and collaborating with senior management and working across all levels of an organization required.
    • Comprehensive knowledge and experience in the use of Excel or other spreadsheet software required.
    • Proven experience in problem solving required.

    OTHER SKILLS and ABILITIES:

    • Must be able to arrive at work on time, work on site and have regular work attendance
    • Must be able to work cooperatively with other co-workers regardless of personality, presence, or communication style
    • Must be able to provide cordial customer service regardless of customer personality, presence, or communication style
    • Must be able to perform several tasks at once
    • Must be able to work in a stressful atmosphere
    • Must be able to rotate job tasks
    • Must be able to greet others cordially
    • Must be able to coordinate multiple and changing priorities
    • Must be able to verbally communicate with all other associates
    • Must be able to operate telephone, scanner, copier and fax machines
    • Must be able to occasionally work outside of normal business hours
    • Must be able to move from department, division, or bank to department, division or bank to attending meetings
    • Must be able to operate personal computer keyboard in order to create reports, schedules, and other appropriate documentation

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms, stoop, kneel, or crouch.

    The associate may occasionally be required to lift or move up to 25 pounds.

    Specific vision abilities required by this job include close, distance, color vision, and the ability to adjust focus.

    The associate must be able to travel occasionally by themselves within the U.S., including overnight, and via automobile and air.

    WORK ENVIRONMENT:

    The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually moderate.


    Grade 16

    Pay Range: $71410 - $84797 per year

  • 11 Days Ago

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CRM Coordinator
  • Summit Utilities Inc
  • FORT SMITH, AR FULL_TIME
  • Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 202...
  • 1 Month Ago

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SAP STAR Enterprise Business Analyst
  • Summit Utilities Inc
  • FORT SMITH, AR FULL_TIME
  • Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 202...
  • 25 Days Ago

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Structural Engineer
  • CCG Business Solutions, LLC
  • Van, AR FULL_TIME
  • Company DescriptionCCG Talent Management is not only a business solutions company but a company that believes success starts with the individual. CCG Business Solutions has been consulting and providi...
  • 1 Day Ago

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Data entry
  • Maven Clinic
  • Van, AR FULL_TIME
  • Keep clear and thorough documentation of your work; Communicate and collaborate regularly with the Care Delivery Team at Maven who is responsible for member navigation and coaching...Hiring Fast > Las...
  • Just Posted

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Data Specialist
  • Contact Government Services, LLC
  • Fort Smith, AR FULL_TIME
  • Data Specialist Employment Type: Full-Time, Mid-Level Department: Data Science As a Data Specialist for CGS you will help our government client in processing data using LAW. The ideal candidate will r...
  • 1 Month Ago

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0 CRM Business Data Analyst jobs found in Fort Smith, AR area

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Software Engineer - ArcBest Technologies
  • ArcBest
  • Fort Smith, AR
  • Who We Are ArcBest Technologies, an ArcBest® company, is an innovative technology company that provides custom-built sol...
  • 4/26/2024 12:00:00 AM

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Radiation Therapy Technologist, FT, Days
  • Mercy
  • Fort Smith, AR
  • We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and ex...
  • 4/25/2024 12:00:00 AM

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Senior Custom Applications Engineer
  • Trane Technologies
  • Fort Smith, AR
  • At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solut...
  • 4/24/2024 12:00:00 AM

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Software Engineer - ArcBest Technologies
  • Arcbest
  • Fort Smith, AR
  • Who We Are ArcBest Technologies, an ArcBest company, is an innovative technology company that provides custom-built solu...
  • 4/24/2024 12:00:00 AM

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Senior Scientist
  • Bausch + Lomb
  • Fort Smith, AR
  • Bausch + Lomb Senior Scientist Fort Smith , Arkansas Apply Now Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye he...
  • 4/23/2024 12:00:00 AM

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Technical Support Engineer
  • Bold Business
  • Fort Smith, AR
  • Job Description Job Description Remote / Work from HomePhoenix, Arizona, 72901Looking for an exciting career in Telecom?...
  • 4/23/2024 12:00:00 AM

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Business Analyst
  • Maximus
  • Fort Smith, AR
  • Description & RequirementsWe are seeking a detail-oriented and analytical Business Analyst to join our team. The success...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Senior Revenue Agent (Examiner) -12 MONTH ROSTER
  • Department Of The Treasury
  • Fort Smith, AR
  • Duties WHAT IS THE SBSE - SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at: ht...
  • 4/22/2024 12:00:00 AM

Fort Smith is the second-largest city in Arkansas and one of the two county seats of Sebastian County. As of the 2010 Census, the population was 86,209. With an estimated population of 88,037 in 2017, it is the principal city of the Fort Smith, Arkansas-Oklahoma Metropolitan Statistical Area, a region of 298,592 residents that encompasses the Arkansas counties of Crawford, Franklin, and Sebastian, and the Oklahoma counties of Le Flore and Sequoyah. Fort Smith has a sister city relationship with Cisterna, Italy, site of the World War II Battle of Cisterna, fought by United States Army Rangers c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Business Data Analyst jobs
$92,267 to $137,909
Fort Smith, Arkansas area prices
were up 1.2% from a year ago

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