Customer Advocacy Manager jobs in Jackson, MS

At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.    

Trane Technologies develops future leaders through its Graduate Training Program. We are currently recruiting recent graduates who are excited to participate in our 5-month, best-in-class, Technical Sales program. Started in 1926 and recognized as the industry's most comprehensive training program, GTP provides you with intensive technical, business, sales engineering, and leadership training.  You will begin work and your onboarding with your team at a predetermined office location before the training program starts in either January or July.  The best candidates for this opportunity are excited to:  

• Be a technical expert for our valued commercial customers. 

• Grow and maintain relationships with these customers by problem solving the challenges they face. 

• Sell Trane Technologies climate solutions products to achieve a more sustainable world for us all. 

What’s in it for you:  

Be a part of our mission!  As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world. 

You will join Trane Technologies’ industry-leading Commercial HVAC sales team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Equipment, Service or Controls / Building Automation offerings.   

Thrive at work and at home:  

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!   

• Family building benefits include fertility coverage and adoption/surrogacy assistance.   

• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.    

• Paid time off, including in support of volunteer and parental leave needs.      

• Educational and training opportunities through company programs along with tuition assistance and student debt support.    

• Learn more about our benefits here!  

Where is the work:

This position has been designated as Remote and work will be performed in ­­­Ridgeland, MS.

What you will do:     

After successfully completing the Trane Technologies Graduate Training Program (GTP), you will assume the responsibilities of an Associate Account Manager, specializing in Systems, Services, or Controls, in a predetermined office location.   

As an Associate Account Manager, you will: 

• Sell the world's most complete line of efficient heating, ventilating, and air conditioning (HVAC) equipment and building management controls to our commercial, industrial, and institutional customers. 

• Work with engineers, architects, contractors and owners/developers in the design, application and sale of systems, controls, parts, and services for our customer’s buildings. 

Compensation Information:  

• Base Pay: $73,000

• Lodging, a daily stipend, and relocation are provided during the 5-month training. 

• Compensation expectations after program completion are partially commission based and industry leading. This creates an uncapped compensation opportunity for our Associate Account Managers. We are happy to discuss what this could look like! 

Travel/Location of GTP  

• Relocation for 5 Months of training in La Crosse, WI and less than 15% in a defined geographic location after La Crosse, WI training.  

What you will bring:    

• Possess bachelor’s degree– Preferred: Business, Management, Sales, Entrepreneurship, Marketing, Engineering 

• Be a U.S. citizen or have the legal right to work in the U.S. without requiring sponsorship now or in the future. 

• This posting is for multiple opportunities. Some positions may be remote while others may require a hybrid or onsite assignment at one of our facilities across North America. 

• Possess a valid driver’s license for a minimum of 12 months, ability to provide proof of insurance, and have no major or frequent traffic violations including, but not limited to: 

• DUI in the previous 3 years 

• Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. 

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. 

This role has been designated by the Company as Safety Sensitive.