Customer Care Specialist jobs in Idaho Falls, ID

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Customer Care Specialist 1- Residential
  • Cable One, Inc.
  • Idaho Falls, ID FULL_TIME
  • Job Description:

    THIS IS A MONDAY-FRIDAY, IN OFFICE ROLE

    Join Our Team as a Customer Care Specialist!

    At Sparklight and our Cable One family of Brands, we’re all about connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you’ll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth.

    What You’ll Be Doing:

    • Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face or on the phone.

    • Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems.

    • Drive Revenue: Secure new and incremental revenue by promoting our products and services.

    • Educate & Assist: Guide customers on using our products and help them navigate our services.

    • Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service.

    What We’re Looking For:

    • Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learn!

    • Skills: Outstanding communication, solid data entry, and computer skills. Comfortable with office equipment and handling money? Perfect!

    • Knowledge: Eager to learn about our products and stay up-to-date with what we offer.

    Pay Rate:

    • Hourly rate of $14.50 - $16.00. Your dedication deserves great rewards!

    Benefits 

     

    Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:  

    • Medical, dental, and vision plans – start when you start!  

    • Life insurance (self, spouse, children) 

    • Paid time off (vacation, holiday, and personal/sick days)  

    • 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation

    • Group Legal plan with Identity Theft Protection 

     

    Additional Perks   

    • Tuition reimbursement (up to $5,250 on 1st year)  

    • Annual community support to various organizations across the U.S.  

    • Associate recognition & awards programs 

    • Advancement opportunities  

    • Collaborative work environment  

     

    We’re an Award-Winning Organization!  

    • Forbes’ “America’s Best Midsized Employers” 2021-2023

     

    Our Commitment 

     

    Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

    Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. 
     

    Pre-hire Processes 

     

    Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. 

    CABO2 

    #LITT1

  • 19 Days Ago

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Future Opening: Experienced Top Hand
  • Larson Tower Specialist
  • Idaho Falls, ID FULL_TIME
  • Title: Telecommunications Tower Technician Level 3 (top hand)Location: Idaho We are seeking an experienced and highly skilled Telecommunications Tower Technician to join our team as a Level 3 technici...
  • 1 Month Ago

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Telecommunications Tower Technician Green Hand
  • Larson Tower Specialist
  • Idaho Falls, ID FULL_TIME
  • Benefits: SIRA matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Profit sharing Trai...
  • 1 Month Ago

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Future Opening: Telecommunications Tower Technician (Green Hand)
  • Larson Tower Specialist
  • Idaho Falls, ID FULL_TIME
  • We are seeking a motivated and eager individual to join our team as a Telecommunications Tower Technician (Green Hand). The successful candidate will be responsible for assisting senior technicians wi...
  • 2 Months Ago

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Cashier (Good4u Customer Care)
  • Natural Grocers
  • Jackson, WY FULL_TIME
  • Salary Range - Overview The job in a nutshell: Do you have a passion for helping people? Do you believe that you can change the world with your food choices? How about nutrition; do you like to learn ...
  • 10 Days Ago

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Cashier (Good4u Customer Care)
  • Natural Grocers
  • Idaho Falls, ID FULL_TIME
  • Salary RangeUSD $16.00/Hr. - Overview The job in a nutshell: Do you have a passion for helping people? Do you believe that you can change the world with your food choices? How about nutrition; do you ...
  • 1 Month Ago

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0 Customer Care Specialist jobs found in Idaho Falls, ID area

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CUSTOMER SERVICE REPRESENTATIVE
  • Idaho State Job Bank
  • Shelley, ID
  • CUSTOMER SERVICE REPRESENTATIVE at Family Dollar in Shelley, Idaho, United States Job Description Store Family Dollar Fa...
  • 12/15/2024 12:00:00 AM

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Customer Service Representative
  • IES
  • Idaho Falls, ID
  • IES Custom Staffing is hiring a Customer Service Representative to work at a local bank. As a Customer Service Represent...
  • 12/14/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Ririe, ID
  • Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential produ...
  • 12/14/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree
  • Ririe, ID
  • Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential product...
  • 12/14/2024 12:00:00 AM

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Customer Service Representative
  • Security Finance
  • Idaho Falls, ID
  • Description * Do you thrive on making a positive, lasting impact on people? * Are you bilingual in English and Spanish? ...
  • 12/13/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree
  • Rigby, ID
  • Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential product...
  • 12/13/2024 12:00:00 AM

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Customer Service Representative
  • Club Pilates Idaho Falls
  • Ammon, ID
  • Job Description Job Description COMPANY OVERVIEW: Club Pilates offers group reformer classes in various formats and leve...
  • 12/12/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Shelley, ID
  • Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at...
  • 12/11/2024 12:00:00 AM

Idaho Falls is the county seat of Bonneville County, Idaho, United States, and the state's largest city outside the Boise metropolitan area. As of the 2010 census, the population of Idaho Falls was 56,813 (2016 estimate: 60,211), with a metro population of 133,265. Idaho Falls serves as the commercial, cultural, and healthcare hub for eastern Idaho, as well as parts of western Wyoming and southern Montana. It is served by the Idaho Falls Regional Airport and is home to the College of Eastern Idaho, Museum of Idaho, and the Idaho Falls Chukars minor league baseball team. It is the principal c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Care Specialist jobs
$32,624 to $40,884
Idaho Falls, Idaho area prices
were up 2.5% from a year ago

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