Customer Care Specialist jobs in Petaluma, CA
Recently Added Customer Care Specialist jobs
Customer Care Specialist
- Wedgewood Pharmacy
-
Novato, CA
FULL_TIME
-
Great Care, Delivered™ is the promise that we make to our customers. If you have a passion for helping animals and a love for serving others – we want you to help us deliver on that promise by joining our Customer Care Team.
When will you work?
- You will work on-site in Novato, CA, Monday - Friday 9 : 00 am - 6 : 00 pm.
What you’ll do :
- Deliver customer service with kindness, empathy, understanding, and patience
- Efficiently navigate patient and prescriber profiles across systems
- Ability to adapt quickly to each customer interaction - inbound, outbound, and written, through email, phone, SMS, and chat.
- Cohesively work with a team, as well as independently
- Ability to interact with team members across pharmacy and fulfillment facilities.
- Hone in on workflow efficiencies and new developments as the team grows by providing feedback.
- Maintain a positive and professional attitude while keeping our pet patients and customers front and center.
- A coachable, quick learner who is comfortable with change
- A compassionate and caring individual who loves animals and those that care for them
- Able to demonstrate strong attention to detail and willingness to adhere to procedures
- Self-motivated and energized; excelling in a fast-paced environment
- An effective and persuasive communicator
- Computer-savvy, navigating the internet with ease
- A reliable co-worker with a positive, professional attitude. No exceptions!
- Basic calculations are easy for you to perform
- A high school graduate or equivalent
- Pharmacy Technician License in the state of California
- You have worked retail or held Customer Service positions in the past
- You have prior contact center experience
- You have working knowledge as a pharmacy technician
- You have worked as a veterinarian technician or similar role
- You are comfortable working with Microsoft Office, Outlook, Word, & Excel
- You have attended some college or have earned a degree
- You can speak Spanish - Bilingual
- A comprehensive benefits package that includes health, dental, and flexible spending accounts
- Competitive base salary with uncapped commission structure
- 401(k) retirement plan with a generous company contribution to help you save for the future
- Company Paid Life and disability insurance
- Access to voluntary insurance options
- A generous paid time off program that increases every year
- Tuition reimbursement
- Opportunity for growth - We believe in promoting from within and do so through our internal job posting program!
- 6 Days Ago
Who you are :
Automatic Bonus Points :
What’s in it for you :
About Us
Wedgewood is the nation’s largest and most trusted provider of compounded veterinary medications. Its recent merger with Blue Rabbit enables the company to provide veterinarians with next-generation software to streamline patient care and marks a significant evolution in services. Together Blue Rabbit and Wedgewood serve more than 70,000 veterinary professionals and one million animals annually.
Wedgewood is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require an accommodation due to a special need or disability, please let your recruiter know what accommodations you will need.
License and Certifications
Required : CA Pharmacy Technician
PDN-9c6d72d5-f50f-4c71-ab4f-d9b7d2ff1b87
Customer Care & Inside Sales Specialist
- Universal Biosensors
-
Sonoma, CA
FULL_TIME
- Universal BiosensorsUniversal Biosensors (UBI) is a world leading, publicly listed Australian company (ASX:UBI) which develops, manufactures and sells biosensors for use in several industries around t...
- 30 Days Ago
Customer Care Representative
- Fillinger Insurance
-
Petaluma, CA
FULL_TIME
- *Overview* We are looking for someone who is wanting to join a fast paced business, who can continue the service and care that our clients have learned to appreciate. Experience is not entirely necess...
- 1 Month Ago
Customer Care Representative Remote
- Morphius Corp
-
Novato, CA
FULL_TIME
- Must reside in CaliforniaWe are seeking employees to join our company in working remotely across California. Due to COVID-19 we have been able to restructure our day to day work and now can be done re...
- 9 Days Ago
Customer Care Representative
- DriveSavers
-
Novato, CA
FULL_TIME
- Customer Care representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to under...
- 1 Day Ago
Customer Care Representative Remote
- Morphius Corp
-
Petaluma, CA
FULL_TIME
- Must reside in CaliforniaWe are seeking employees to join our company in working remotely across California. Due to COVID-19 we have been able to restructure our day to day work and now can be done re...
- 6 Days Ago
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0 Customer Care Specialist jobs found in Petaluma, CA area
Customer Service Representative
- San Anselmo Animal Hospital
-
San Rafael, CA
- Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Fun Wo...
- 1/18/2025 12:00:00 AM
Client Services Associate
- Innovations PSI
-
Sonoma, CA
- Our client is seeking a full-time Client Service Associate. This role focuses on back-office administrative tasks with s...
- 1/17/2025 12:00:00 AM
Client Services Associate
- Innovations PSI
-
Santa Rosa, CA
- Our client is seeking a full-time Client Service Associate. This role focuses on back-office administrative tasks with s...
- 1/17/2025 12:00:00 AM
Client Services Associate
- Innovations PSI
-
Alameda, CA
- Our client is seeking a full-time Client Service Associate. This role focuses on back-office administrative tasks with s...
- 1/17/2025 12:00:00 AM
Customer Service Representative
- LHH
-
San Francisco, CA
- Title: Customer Service Representative Job Type: Full-Time, Monday through Friday, 8:00 AM to 4:45 PM Location: South Sa...
- 1/16/2025 12:00:00 AM
Insurance Customer Service Representative
- Honor Insurance Agency
-
Fairfield, CA
- Job Description Job Description Honor Insurance Agency This is a Fast Paced Office Job Opportunity! Location: Fairfield,...
- 1/16/2025 12:00:00 AM
Client Services Associate
- Innovations PSI
-
- Our client is seeking a full-time Client Service Associate. This role focuses on back-office administrative tasks with s...
- 1/16/2025 12:00:00 AM
Customer Service Representative (Sales Admin)
- Pope Packaging USA
-
Vacaville, CA
- Job Description Job Description We are currently looking for a Customer Service Representative (Sales Admin) to join our...
- 1/14/2025 12:00:00 AM
About Petaluma, California
Petaluma /pɛtəˈluːmə/ is a city in Sonoma County, in California's Wine Country, part of the North Bay sub-region of the San Francisco Bay Area, located 37 mi (60 km) north of San Francisco. Its population was 57,941 according to the 2010 Census.
The Rancho Petaluma Adobe, located in Petaluma, is a National Historic Landmark. Its construction started in 1836 by order of General Mariano Guadalupe Vallejo, then Commandant of the San Francisco Presidio. It was the center of a 66,000 acre (270-km²) ranch stretching from Petaluma River to Sonoma Creek. The adobe is considered one of the best preserv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Care Specialist jobs
$40,332 to $50,547
Petaluma, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Customer Care Specialist do?
Customer Care Specialist in Bedford, NH
Performs Credit Checks - Demonstrates awareness of company policies and procedures while applying sound judgment within scope of their empowerment and follows guidelines for Customer Information.
March 16, 2023
Customer Care Specialist in Charlotte, NC
Enter all required information into computerized systems to create and maintain the customer database.
February 04, 2023
Customer Care Specialist in Madison, WI
Stays current with relevant guidelines and policies for medical devices.
March 23, 2023