Customer Experience Consultant jobs in West Jordan, UT

Job Description

As a Food Service Foreman, you will lead a team of passionate and knowledgeable Food Service Workers who strive to exceed customer expectations by focusing on extraordinary customer experiences.

You are responsible for understanding sales goals, planning and executing daily / weekly workloads to deliver on department and store sales goals as well as customer engagement.

You will create schedules that aligns with customer and business needs and lead a culture of accountability through clear expectations and performance management on critical service and engagement behaviors.

You will quickly respond to and deescalate negative customer experiences and ensure that your team understands and is empowered to make things right for the best customers in the world.

Promote a positive team and customer centric culture

Lead a culture of accountability through clear expectations

Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas

Ensure customers have an extraordinary experience while shopping

Greet every customer with eye contact and smile in your authentic way

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are.

We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed.

Joining the Exchange means joining a team that is devoted to you!

Job Grade

Career Area

Hospitality and Restaurant Operations

Supervisor

Job Qualifications

6 MONTHS OF RESTAURANT OR RELATED FOOD SERVICE OPERATIONS EXPERIENCE.ORSUCCESSFUL COMPLETION OF NBFF TRAINING OR THE EXCHANGE RESTAURANT OPERATIONS MANAGEMENT ACADEMY (ROMA).

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications / Requirements

Job Qualifications

Able to learn and adapt to current technology needs

Able to think quickly on the spot to answer customer questions

Able to take initiative

Able to share brand knowledge

Able to lead teams to meet organizational objectives

Additional Qualifications / Requirements :

Excellent attention to detail

Willing to cross-train and work in other areas of the store, as needed

Must possess a welcoming and helpful attitude toward customers and other team members

Excellent communication skills

Basic computer skills

6 months food supervisory experience required

Salary Minimum

$21.17

Salary Maximum

$24.71

Job Type

Hourly

Number of Positions Remaining

Job Expires

26-Apr-2024

Benefits Benefits

Health & FSA

RFTRPTINTTFTTPT Medical and Dental Insurance Flexible Spending Accounts Health Savings Account (HSA) Health Reimbursement Arrangement (HRA)

Comprehensive medical and dental plans are offered to eligible associates. Elected coverage starts on your first day with no waiting period.

For more information regarding medical plans offered, visit .

The health care flexible spending account (FSA) allows associates to use pretax dollars for eligible out-of-pocket healthcare expenses for themselves and their dependents.

We also offer a dependent care flexible spending account for qualifying day-care expenses.

Health savings accounts (HSAs) and health reimbursement arrangements (HRAs) include an annual employer contribution, which helps reduce your out-of-pocket costs on eligible health care expenses.

Disability & Life Insurance

RFTRPTINTTFTTPT Short-Term and Long-Term Disability Basic Associate Life Insurance Supplemental Associate Life Insurance Personal Accident Insurance Dependent Life Insurance Long-Term Care

We offer a disability plan that provides both short-term and long-term income benefits. The plan pays a weekly or monthly benefit of 66 2 / 3% of your annual pay after a waiting period.

Life insurance is available to associates, their spouse and dependents.

Retirement

RFTRPTINTTFTTPT Retirement (Pension) Plan Exchange 401(k) Plan

The Exchange wants you to be financially prepared for retirement, whether that’s in a couple of years or many years down the road.

We want you to be able to retire on your terms, and we know that saving for retirement on your own can be a challenge. That is why the Exchange offers a traditional pension plan along with a 401(k) retirement savings plan.

The Exchange has an automatic enrollment process for the traditional pension plan for all newly hired and rehired regular full-time associates.

Regular full-time and part-time associates are automatically enrolled in 401(k) unless they opt-out.

RFT regular full time RPT regular part time INT intermittent TFT temporary full time TPT temporary part time

Last updated : 2024-04-24