Customer Experience Coordinator jobs in Alamogordo, NM

Overview

Join our team as a day shift, full-time, Family Practice Customer Service Coordinator (CSC) in Roswell, NM. 

Fulfilling your purpose begins here: 

People First, Always. Here’s how we take care of our people: 

• Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more. 

Your team is bigger than your department: 

• Lovelace Regional Hospital includes 24/7 emergency services, intensive care, inpatient and outpatient rehabilitation, surgical and birthing services for Roswell and the surrounding community.
• We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect. 

Responsibilities

• Provide direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance
• Handle customer account transactions, provide customer assistance, and perform and/or oversee cashiering operations
• Adhere to policies, procedures and regulations to ensure compliance and patient safety

Qualifications

Job Requirements:

• High School Diploma or GED equivalent
• One (1) year of previously related experience
• Previous medical office experience

Preferred Job Requirements:

• Associate’s Degree in related field of study
• Heart Saver Certification