Customer Experience Coordinator jobs in Bergenfield, NJ

F
Customer experience
  • Five Below
  • Garfield, NJ FULL_TIME
  • At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it.

    It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

    It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

    RESPONSIBILITIES

    Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.

    T. customer service experience; ensuring that each guest has a fast, friendly check out experience.

    • Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
    • Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards.

    Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.

    • Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
    • Responsible for performing store manager duties in their absence.
    • Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
    • Reviews all corporate communications and reacts accordingly.
    • Partners with the entire store leadership team in merchandising procedures and World Recovery.
    • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

    QUALIFICATIONS

    • High School Graduate or equivalent.
    • College experience preferred.
    • Minimum 2 years of management experience
    • Excellent verbal and written communication skills
    • Ability to multi-task
    • Creative thinking
    • Ability to maintain composure under pressure

    ESSENTIAL JOB FUNCTIONS

    • Frequently operate cash register
    • Frequently move merchandise weighing up to 25 lbs and places / removes merchandise up to a height of 5-10 feet
    • Frequently ascend / descend ladders in order to retrieve and put away stock
    • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
    • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers.

    Must be able to exchange accurate information in these situations

    • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
    • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
    • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
    • Must be able to remain in a stationary, upright position for 80% of the time

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

    Last updated : 2024-11-05

  • 1 Month Ago

L
Customer Experience & Insight Researcher
  • LG Electronics North America
  • Englewood, NJ FULL_TIME
  • Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', em...
  • 6 Days Ago

L
Customer Experience & Insight Researcher (Specialist)
  • LG Electronics North America
  • Englewood, NJ FULL_TIME
  • Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', em...
  • 24 Days Ago

F
Customer Development & Experience Manager (Englewood Cliffs, USA)
  • Ferrari
  • Englewood, NJ FULL_TIME
  • Job description:Ferrari has a most desirable track record, in Formula One as well as in GT production cars, record business results and voted one of the World's most powerful brands. Working with Ferr...
  • Just Posted

Z
Customer Service / Social Media Coordinator
  • Zillabeau
  • Englewood, NJ FULL_TIME,CONTRACTOR
  • We are looking for a Customer Service/Social Media Coordinator who is passionate about providing excellent customer service while creating on-brand visuals for social media and our website. The ideal ...
  • 1 Day Ago

B
Key Holder/Sales Associate
  • Beef Jerky Experience
  • East Rutherford, NJ PART_TIME
  • Essential Duties and Responsibilities: Ensure total compliance with all store operations policies Sell merchandise to customers by following BJE prescribed selling methods Receive, check, and shelve a...
  • 3 Days Ago

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0 Customer Experience Coordinator jobs found in Bergenfield, NJ area

K
Client Care Coordinator
  • Kids First Services
  • Montvale, NJ
  • Company Overview At Kids First Services, we are dedicated to empowering children to achieve their fullest potential by p...
  • 12/15/2024 12:00:00 AM

A
Customer Service Coordinator
  • Atlas Search
  • Florham Park, NJ
  • Our client is a tech firm located in New Jersey. This role can sit remote, as long as the candidate is located on the Ea...
  • 12/14/2024 12:00:00 AM

C
Client Care Coordinator
  • Childrens Rescue Fund
  • Jamaica, NY
  • Job Description Job Description At Childrens Rescue Fund we are commitment to attracting top talent. We urgently seek to...
  • 12/14/2024 12:00:00 AM

W
LMSW, Client Care Coordinator
  • Women In Need, Inc.
  • Brooklyn, NY
  • Title of Position: LMSW/LMHC Client Care Coordinator Department: Transitional Housing Reports to: LCSW, Clinical Directo...
  • 12/14/2024 12:00:00 AM

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LMSW, Client Care Coordinator
  • Women In Need, Inc.
  • New York, NY
  • Job Description Job Description Title of Position: LMSW/LMHC Client Care Coordinator Department: Transitional Housing Re...
  • 12/13/2024 12:00:00 AM

A
Customer Service Coordinator
  • ASSOULINE
  • New York, NY
  • Assouline is the first luxury brand in the world that uses books as a medium. For the past fifteen year, Assouline Publi...
  • 12/12/2024 12:00:00 AM

C
Client Care Coordinator - Different locations
  • Children's Rescue Fund
  • New York, NY
  • The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list...
  • 12/12/2024 12:00:00 AM

J
Client Care Coordinator
  • JD Senior Home Care Inc.
  • Nyack, NY
  • Home Instead® Client Care Coordinator Job Description- *Only applicants who submit a resume will be considered. The Clie...
  • 12/11/2024 12:00:00 AM

Bergenfield is a borough in Bergen County, New Jersey, United States. As of the 2010 United States Census, the borough's population was 26,764, reflecting an increase of 517 (+2.0%) from the 26,247 counted in the 2000 Census, which had in turn increased by 1,789 (+7.3%) from the 24,458 counted in the 1990 Census. Bergenfield was formed on the basis of a referendum held on June 25, 1894, from portions of Englewood Township and Palisades Township.[21][22][23] The borough was formed during the "Boroughitis" phenomenon then sweeping through Bergen County, in which 26 boroughs were formed in the co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Experience Coordinator jobs
$46,610 to $57,437
Bergenfield, New Jersey area prices
were up 1.5% from a year ago

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