Customer Insights Analyst jobs in Colorado Springs, CO

INSIGHTS ENGINEER MUST HAVE SKILLS

• High proficiency on SQL, understanding on all SQL fundamentals and able to write and interpret complex queries 
• Visualizing data 
• Building, troubleshooting, and optimizing Tableau dashboards 
• Presenting insights - following an intuitive storyline that address business questions (via Tableau, PowerPoint, direct communication, etc.) 

INSIGHTS ENGINEER DAILY REPSONSIBILITIES:

• Working on the self-install portion of the app. Looking at data and analytics around self-install feature within both mobile and web applications.
• Developing, debugging, assessing and monitoring quality of reporting – while supporting similar upstream ETL efforts in close partnership with the Data Engineers 
• Relentlessly focused on delivering value through actionable insights, reliable metrics, and continuous improvement on 1) quality 2) process 3) visualization strategy 4) agility 
• Investigating data anomalies, reporting upstream issues, and uncovering areas for improvement 
•  Leading ongoing reviews of requirements, roadmaps, and developing optimization strategies 
• Creating and maintaining documentation on reporting requirements, metric definitions, etc. 
• Effectively communicate findings to teammates and stakeholders 
• Gathering feedback and action items from meetings and translate into tickets / team notes 
• Ensuring data integrity is maintained throughout the release of new product features by testing and monitoring data alongside test groups both pre and post launch 
• Managing multiple projects, developing plans, and monitoring performance 
• Monitoring deliverables and ensuring timely completion of projects 
• Querying / combining / analyzing data in Hive and Athena to answer business questions

Department: Preferred Vendors
This is a contract position