Customer Insights Analyst jobs in Milford, CT
Customer Insights Analyst analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Being a Customer Insights Analyst uses market research and statistical methodologies and tools to perform analysis. Performs data collection, input, and aggregation processes to develop and maintain research databases. Additionally, Customer Insights Analyst requires a bachelor's degree. Typically reports to a supervisor. The Customer Insights Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Insights Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Insights Analyst jobs
Lead Analyst – Customer Billing
- UIL HOLDINGS CORPORATION
-
Orange, CT
OTHER
- Job Title: Lead Analyst Customer Billing Job Description Company: UIL Holdings Location: CT Marsh Hill Rd Business Area: CUC Billing Reports to: Manager – Manager - Billing The base salary range for this position is $80,582 to $104,756.00 and is dependent upon experience. Job Summary Leads work that supports customer service, metering, and billing including OpCos T&D service, energy suppliers, special contracts, and non-electric services. Accountable for accuracy and timeliness of billing as well as monthly reporting, the closing of revenue dollars to corporate records; ensuring the accounting accuracy of reports, bills, and journal entries; account reconciliation, and assumes responsibility for resolving any billing or reporting problems or issues as they arise. Coordinates the implementation of system changes and assists with the development of new business processes including major/critical projects. Strong desire to satisfy the customer. Reports for duty in storm situations. Key Responsibilities Completes data collection and analysis to form conclusions that drive decision-making. Duties include, but are not limited to: • Design and implementation of data collection (survey designs, database structures) • Data manipulation and presentation (statistics, tables, graphs) • Data analysis (statistics, tests for correlation, significance, trends) • Reporting on key performance metrics • Oversee and assist with major/critical projects. Coordinates the implementation of system changes and assists with the development of new processes. Activities may include but are not limited to the development of new processes, rates testing and implementation, billing design, special contracts, department and company audits, business and system interfaces to other work processes. Identifies and resolves system problems including major billing problems • Manages vendors for on-time, on-budget delivery of products and services; and monitors and measure all service level agreements • Coordinates and leads the work activities of teams who support customer service processes and ensure adherence to operational policies and procedures. Uses knowledge/skill with data sources, databases, and analysis tools to provide analysis to the organization to drive performance. • Supports the development of strategy and plans to achieve key corporate objectives. • Ensures accounts receivable activity is processed, reconciled, and closed within the preset timeframe. Resolves any related issues. Maintains process documentation and ensures effective and consistent compliance with internal controls Required Qualifications • Bachelor's Degree with a minimum of 3 years of relevant experience, Associates Degree with a minimum of 5 years of relevant experience, or 7 years of relevant experience • Experience with customer service policies, practices, filed rate tariffs, and accounting principles. • Advanced knowledge with the use of Microsoft Office Excel, WORD, PowerPoint Preferred Qualifications • Strong interpersonal, written, and verbal skills. • Strong decision-making, analytical, problem-solving, and negotiating skills. • Good computer skills including Microsoft Office products and CIS Competencies (this is standard for all jobs) • Growth & Continuous Improvement • Initiative & Change • Focused on Results • Customer Centric (internal and/or External) • Communication • Collaboration • Leadership (people managers/leaders) Disclaimer (this is standard for all jobs) AVANGRID is committed to a diverse and inclusive workplace. AVANGRID is an equal opportunity employer and does not discriminate based on an individual’s sex, gender, gender identification, gender expression, race, color, religion, national origin, age, ancestry, genetic information, medical condition, physical or mental disability, marital status, sexual orientation, military or veteran status, or other characteristics or conditions protected by law. Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables. Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com Job Posting End Date: We are one of the main energy companies in the world, a leader in renewables, which champions the energy transition towards a low-emissions economy. We supply energy to nearly 100 million people in dozens of countries and develops its renewable, network and commercial activities in Europe (Spain, the United Kingdom, Portugal, France, Germany, Italy and Greece), the United States, Brazil, Mexico and Australia and maintains markets such as Japan, Taiwan, Ireland, Sweden and Poland, among others, as growth platforms. Do you want to be part of the energy of the future? Do not hesitate, join us! Consult the Iberdrola career site Terms of Use and Legal Conditions Consult the Iberdrola employment channel Privacy Notice
- 18 Days Ago
Lead Digital Customer Business Analyst
- UIL HOLDINGS CORPORATION
-
Orange, CT
OTHER
- Job Title: Digital Customer Business Analyst Company: UIL Holdings Location: Orange CT, Boston MA Reports to (Title): Senior Product Owner The base salary range for this position is $117,979 to $153,3...
- 26 Days Ago
Behavior Analyst
- AREA COOPERATIVE EDUCATIONAL SERVICES
-
North Haven, CT
OTHER
- Job Details Job Location: Village School - North Haven, CT Position Type: Full Time Salary Range: $59,226.00 - $95,195.00 Salary/year Travel Percentage: Up to 25% Job Shift: Day DescriptionACES is see...
- 22 Days Ago
Laboratory Analyst
- Regional Water Authority
-
New Haven, CT
FULL_TIME
- Laboratory Analyst New Haven, CT, USA Req #208 Monday, April 1, 2024 Our purpose is to make life better for people by delivering water for life. Our mission is to provide customer with high-quality wa...
- 26 Days Ago
GIS Analyst
- CITY OF NEW HAVEN
-
NEW HAVEN, CT
FULL_TIME
- Are you a skilled GIS professional with a passion for leveraging spatial data to drive positive community impact? Do you thrive in dynamic, data-driven environments dedicated to enhancing social servi...
- 2 Days Ago
Delivery analyst
- Copyright Clearance Center (CCC)
-
New Haven, CT
FULL_TIME
- As an Engagement & Delivery Analyst, you will perform data analysis to identify customer insights, patterns, and trends and to validate data and conclusions of data in support of our RightFind client ...
- 2 Days Ago
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0 Customer Insights Analyst jobs found in Milford, CT area
Product Manager - ServiceNow HRSD (Talent & Culture)
- KPMG
-
Stamford, CT
- Business Title: Product Manager - ServiceNow HRSD (Talent & Culture) Requisition Number: 111919 - 20 Function: Business ...
- 4/30/2024 12:00:00 AM
Senior Retail Social Media Marketing Specialist - Herman Miller Gaming
- Design Within Reach
-
Stamford, CT
- **Senior Retail Social Media Marketing Specialist - Herman Miller Gaming** at Design Within Reach Stamford, Connecticut ...
- 4/30/2024 12:00:00 AM
Senior Retail Social Media Marketing Specialist - Gaming
- Design Within Reach
-
Stamford, CT
- **Senior Retail Social Media Marketing Specialist - Gaming** at Design Within Reach Stamford, Connecticut Were looking f...
- 4/30/2024 12:00:00 AM
Affiliate Marketing Associate
- HealthPlanOne, LLC.
-
Trumbull, CT
- HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier liv...
- 4/29/2024 12:00:00 AM
Data Analyst, Marketing
- Crum And Forster
-
Bridgeport, CT
- Data Analyst, MarketingJob LocationsUS-CT-GLASTONBURY | US-CT-RemoteJob ID2024-3767CategoryBusiness OpsTypeRegularDivisi...
- 4/29/2024 12:00:00 AM
Senior Search Engine Marketing Lead
- ICON International, Inc.
-
Stamford, CT
- Sr. Lead, Search Engine Marketing The Role This role is a critical position within the Digital Media team. The candidate...
- 4/29/2024 12:00:00 AM
Senior Search Engine Marketing Lead
- Icon International Inc.
-
Stamford, CT
- Sr. Lead, Search Engine MarketingThe RoleThis role is a critical position within the Digital Media team. The candidate w...
- 4/29/2024 12:00:00 AM
Associate Program Analyst, Project Control (Hybrid)
- Eversource Energy
-
Berlin, CT
- This is a hybrid role with the first three months in the office. Eversource is looking for an Associate Program Analyst,...
- 4/28/2024 12:00:00 AM
About Milford, Connecticut
Milford is a city within Coastal Connecticut and New Haven County, Connecticut, between Bridgeport, Connecticut and New Haven, Connecticut, United States. The population was estimated to be 52,536 in a July 2016 estimate. The city includes the borough of Woodmont. Milford is part of the New York-Newark Bridgeport, NY-NJ-CT-PA Combined Statistical Area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Insights Analyst jobs
$86,526 to $117,896
Milford, Connecticut area prices
were up 1.7% from a year ago
were up 1.7% from a year ago
What does a Customer Insights Analyst do?
Customer Insights Analyst in Monroe, LA
Collate and analyse data, interpret findings and provide insights into internal and.
December 06, 2019
Customer Insights Analyst in Muskegon, MI
Customers are at the heart of everything we do at Bupa Global and Customer insight is the core driver of all of the decisions we make, from target segments, priority markets, channel selection, proposition development and retention strategy.
December 04, 2019
Customer Insights Analyst in Worcester, MA
The Customer Insights Analyst, located in San Francisco and reporting directly to the Head of Customer Insights, will be responsible for uncovering the “why” behind the “what” we see in our customer data.
January 21, 2020