Customer Insights Analyst jobs in Salem, NH

Customer Insights Analyst analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Being a Customer Insights Analyst uses market research and statistical methodologies and tools to perform analysis. Performs data collection, input, and aggregation processes to develop and maintain research databases. Additionally, Customer Insights Analyst requires a bachelor's degree. Typically reports to a supervisor. The Customer Insights Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Insights Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Customer Insights Analyst jobs

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Customer Support/Ops Analyst I
  • RELX
  • North Andover, MA FULL_TIME
  • Client Services Account Specialist, Aries Systems
    Trusted and relied on by thousands of scholarly journals and millions of global users, Aries’ SaaS based tools bring scientific and medical research from the laboratory to the world. We help researchers make new discoveries, help doctors save lives, and provide support to healthcare professionals throughout their careers. If that‘s a cause you want to contribute to, consider joining us!
    New to the Elsevier family, Aries Systems has experience tremendous success and has a thirty plus year history of innovation. Aries is dedicated to providing scholarly journals with leading-edge workflow solutions (Editorial Manager and ProduXion Manager). Aries Systems transforms the way scholarly publishers bring high-value content to the world. The company’s innovative and forward-looking workflow solutions manage the complexities of modern print and electronic publishing—from submission to editorial management and peer review, to production tracking and publishing channel distribution. Aries Systems is committed to delivering solutions that help publishers and scholars enhance the discovery and dissemination of human knowledge. You can learn more about Aries and our products at:
    https://www.ariessys.com/
    Purpose of the role:
    The Account Specialist role offers an entry level role with tremendous growth opportunity in our Client Services group. The Account Specialist will troubleshoot and track customer questions related to the use of our Editorial Manager (EM) and ProduXion Manager (PM) software, as well as providing first level support. As this position is expected to develop into an Account Coordinator role, we are looking for an individual with a genuine interest in exploring new developments in the STM publishing community. The ideal candidate will have at least one year experience working in a software support / customer service-related field or in an editorial office. Experience in the scholarly publishing industry is extremely beneficial but not required. College graduates with exemplary written communications skills and technology aptitude are encouraged to apply.
    Responsibilities:
    • Develop a general understanding of editorial workflows and how our products facilitate them.
    • Perform first line troubleshooting of software-related issues end-users may experience.
    • Perform software testing to recreate system problems.
    • Triage and escalation of technical issues as necessary.
    • Assist Account Coordinators with implementations, troubleshooting, and other assigned support tasks.
    • Participate in customer training sessions.
    • Preparing and conducting sessions at our annual User Group Meeting.
    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
    • Basic understanding of web-based environments a must.
    • Knowledge of multiple computer platforms and internet browsers.
    • Demonstrated excellence in written and verbal communication.
    • Detail oriented, with strong organizational skills.
    • Ability to manage multiple priorities.
    • Highly flexible and diplomatic.
    • Ability to work in a collaborative team environment.
    • Above-average writing and communication skills.
    • Account management, and business development skills a plus.
    Work in a way that works for you
    We promote a healthy work/life balance across the organization. We are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, tuition assistance and training resources, we will help you meet your immediate responsibilities and your long-term goals.
    • Working remotely from home or any other work location
    • Working flexible hours - flexing the times you work in the day
    Working with us
    We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.
    Working for you
    At Elsevier/Aries, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
    • Comprehensive, multi-carrier health plan benefits
    • Disability insurance
    • Dependent Care and Commuter Spending Accounts
    • Life and Accident Insurance
    • Retirement Benefits (Salary Investment Plan/Employer Stock Purchase Plan)
    • Modern Family Benefits, including adoption and surrogacy
    About Us
    A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
    Join Us
    Are you ready to help us progress science and health? Our technology leads to innovation, so join a forward-thinking digital business that is tackling world-scale challenges and align your ambitions with our passion for driving global knowledge-sharing.
    -
    Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:
    https://forms.office.com/r/eVgFxjLmAK
    , or please contact 1-855-833-5120.
    Please read our
    Candidate Privacy Policy
    .
  • 17 Days Ago
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Senior Business Intelligence Engineer, Performance & Insights, Amazon Robotics
  • Amazon
  • North Reading, MA FULL_TIME
  • DESCRIPTIONWe are seeking a seasoned data professional with a passion for delivering insightful and influential solutions to ambiguous problems. This person should be a practiced professional who util...
  • 1 Month Ago
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Amazon Robotics - Business Intelligence Engineer Co-op - Summer/Fall 2024 (Performance Analytics and Field Insights)
  • Amazon
  • North Reading, MA FULL_TIME
  • DESCRIPTIONAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’l...
  • 1 Month Ago
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Delivery analyst
  • Copyright Clearance Center (CCC)
  • Danvers, MA FULL_TIME
  • As an Engagement & Delivery Analyst, you will perform data analysis to identify customer insights, patterns, and trends and to validate data and conclusions of data in support of our RightFind client ...
  • Just Posted
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Program Analyst
  • US National Oceanic and Atmospheric Administration
  • Gloucester, MA FULL_TIME
  • Duties As a Program Analyst, you will perform the following duties: Leads and/or participates in the planning, implementation and management of projects supporting and impacting current existing data ...
  • 26 Days Ago
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Claims Analyst
  • Jencap
  • Danvers, MA FULL_TIME
  • HRMP, a Jencap company, is a third-party administrator for risk takers and is uniquely positioned to offer business solutions to carriers, reinsurers, and underwriters. We provide a variety of service...
  • 10 Days Ago
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0 Customer Insights Analyst jobs found in Salem, NH area

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Sr. Marketing Insights Analyst
  • Prescriberpoint Inc.
  • Boston, MA
  • APPLICATION INSTRUCTIONSPlease email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the addres...
  • 4/28/2024 12:00:00 AM
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Global Product Director and Industrial Category Leader
  • Velcro
  • Manchester, NH
  • It's a great time to join Velcro Companies! Position Summary: Responsible for leading and growing the global Industrial ...
  • 4/28/2024 12:00:00 AM
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Director Solutions Product Management (BFSI) - Remote Position
  • Iron Mountain
  • Manchester, NH
  • Job Information Iron Mountain Director Solutions Product Management (BFSI) - Remote Position in Concord , New Hampshire ...
  • 4/28/2024 12:00:00 AM
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Technical Product Manager (InSight IDP) - Remote Position
  • Iron Mountain
  • Manchester, NH
  • Technical Product Manager (InSight IDP) - Remote Position Concord , New Hampshire Remote Eligible in New Hampshire - J00...
  • 4/28/2024 12:00:00 AM
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Technical Product Manager - InSight IDP
  • Iron Mountain
  • Manchester, NH
  • Technical Product Manager (InSight IDP) - Remote Position Concord , New Hampshire Remote Eligible in New Hampshire - J00...
  • 4/28/2024 12:00:00 AM
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Hi-Rel & Space Product Manager (MMIC)
  • Macom
  • Lowell, MA
  • MACOM designs and manufactures semiconductor products for DataCenter, Telecommunication and Industrial and Defense appli...
  • 4/28/2024 12:00:00 AM
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Sales Specialist - Ecommerce
  • Inventory Locator Service,® LLC
  • Merrimack, NH
  • Overview CAMP Systems is the leading provider of aircraft compliance and health management services to the global busine...
  • 4/27/2024 12:00:00 AM
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Product Specialist/Product Marketing - Entry Level
  • LEDVANCE
  • Wilmington, MA
  • SUMMARY: We are currently hiring a Product Specialist responsible for Product Management support for both Lamps and Lumi...
  • 4/24/2024 12:00:00 AM
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About Salem, New Hampshire

Salem is a town in Rockingham County, New Hampshire, United States. The population was 28,776 at the 2010 census. Being located on Interstate 93 as the first town in New Hampshire, which lacks any state sales tax, Salem has grown into a commercial hub, anchored by the Mall at Rockingham Park. Other major sites include the Canobie Lake Park, a large amusement park, and America's Stonehenge, a stone structure of disputed origins. It is the former home of Rockingham Park, a horse racetrack. The Sununu political family hails from Salem, including former New Hampshire governor and White House Ch...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Insights Analyst jobs
$81,340 to $110,832
Salem, New Hampshire area prices
were up 1.6% from a year ago
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What does a Customer Insights Analyst do?

Customer Insights Analyst in Monroe, LA
Collate and analyse data, interpret findings and provide insights into internal and.
December 06, 2019
Customer Insights Analyst in Muskegon, MI
Customers are at the heart of everything we do at Bupa Global and Customer insight is the core driver of all of the decisions we make, from target segments, priority markets, channel selection, proposition development and retention strategy.
December 04, 2019
Customer Insights Analyst in Worcester, MA
The Customer Insights Analyst, located in San Francisco and reporting directly to the Head of Customer Insights, will be responsible for uncovering the “why” behind the “what” we see in our customer data.
January 21, 2020