Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying.
A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.
Position Description :
We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time . You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls.
We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!
Wage :
$10.00 per hour with career path incentive.
Requirements
Benefits
Employment BENEFITS :
Remote work.
Remote training.
For Full-time employees ONLY :
Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected.
401(k) after 90-day probationary period if elected.
PTO after 6 months of employment.
NOTE : We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open.
Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Last updated : 2024-04-07
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