Customer Retention Representative jobs in Richland, WA

Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

Recently Added Customer Retention Representative jobs

V
Customer Service Representative
  • VCA
  • Richland, WA FULL_TIME
  • Client Service Representative

    We are seeking an experienced Client Service Representative to join our team.
    At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.
    We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. Great employee discounts on pet care, hourly rate $16.00-18.00

    Why We Need You
    As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
    • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
    • Scheduling and confirming appointments.
    • Placing outbound calls for follow-ups and reaching out to prospective clients.
    • Presenting and explaining fees, including processing payments.
    • Recommending, selecting, and obtaining products and services, including prescriptions.
    • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
    • Managing medical records, charts, reports and correspondence.
    • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.


    If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

    Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

    The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

    We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

  • 8 Days Ago
Apply this Job
V
Customer Service Representative
  • VCA
  • Richland, WA FULL_TIME
  • Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priori...
  • 8 Days Ago
Apply this Job
V
Customer Service Representative
  • VCA Animal Hospitals
  • Richland, WA FULL_TIME
  • VCA Animal Medical Center in Richland, WA is seeking a Client Service Representative to join our team!At VCA Animal Medical Center, we take our mission statement – your pet’s health is our top priorit...
  • 14 Days Ago
Apply this Job
C
Customer Service Representative
  • Circle K
  • Richland, WA FULL_TIME
  • Store 2706043: 1915 Columbia Center Blvd, Richland, Washington 99352Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Re...
  • 15 Days Ago
Apply this Job
C
Customer Service Representative
  • Circle K
  • Connell, WA FULL_TIME
  • Store 2706040: 660 S Columbia Ave, Connell, Washington 99326Availability - Shift/Days Part time Evening Shift - Weekdays (ranging from 2pm to 11pm) Customer Service RepresentativeWe want you to join o...
  • 16 Days Ago
Apply this Job
C
Customer Service Representative - Afternoon/Evenings
  • Circle K
  • West Richland, WA FULL_TIME
  • Store 2706624: 1501 Bombing Range, West Richland, Washington 99353Availability - Shift/Days Part time Day Shift - Weekdays (ranging from 6am to 5pm) Customer Service RepresentativeWe want you to join ...
  • 12 Days Ago
Apply this Job
View All Customer Retention Representative Jobs
Salary Company Skills How To Become Job Openings
Filters

Clear All
  • Filter Jobs by companies
  • More
Salary Company Skills How To Become Job Openings

0 Customer Retention Representative jobs found in Richland, WA area

F
Affordable Assistant Community Director (REF3871E)
  • FPI Management, Inc.
  • Richland, WA
  • Company Description Multifamily Property Management Job Description Property Name: Copper Mountain Address: 2555 Bella C...
  • 4/26/2024 12:00:00 AM
Apply this job
B
Retail Salesperson
  • Bridgestone America, Inc.
  • Kennewick, WA
  • **Retail Salesperson** Employee: Regular : Full time Location: Kennewick , WA Team: Retail : 2021_26729 Zip Code: 99336 ...
  • 4/26/2024 12:00:00 AM
Apply this job
F
Affordable Assistant Community Director
  • Fpi Management
  • Kennewick, WA
  • Multifamily Property Management The Assistant Community Director is fully accountable in assisting the Community Directo...
  • 4/26/2024 12:00:00 AM
Apply this job
F
Affordable Assistant Community Director (REF4001K)
  • FPI Management, Inc.
  • Kennewick, WA
  • Company Description Multifamily Property Management Job Description Property Name: Copper Ridge Address: 5501 W Hildebra...
  • 4/26/2024 12:00:00 AM
Apply this job
C
Program Coordinator - Counseling & Advising
  • Columbia Basin College
  • Pasco, WA
  • DescriptionColumbia Basin College (CBC) is committed to our vision to be the educational home that transforms students' ...
  • 4/24/2024 12:00:00 AM
Apply this job
L
Team Leader Production
  • Lamb Weston
  • Pasco, WA
  • Title: Team Leader Production Location: Pasco, WA Country: United States of America**About Lamb Weston** Lamb Weston is ...
  • 4/24/2024 12:00:00 AM
Apply this job
R
Office Administrator
  • Realogy
  • Kennewick, WA
  • Summary: Responsible for general reception and answering telephones as well as greeting customers and visitors. Provides...
  • 4/22/2024 12:00:00 AM
Apply this job
View All Customer Retention Representative Jobs

About Richland, Washington

Richland (/ˈrɪtʃlənd/) is a city in Benton County in the southeastern part of the State of Washington, at the confluence of the Yakima and the Columbia Rivers. As of the 2010 census, the city's population was 48,058. July 1, 2017, estimates from the Census Bureau put the city's population at 56,243. Along with the nearby cities of Pasco and Kennewick, Richland is one of the Tri-Cities, and is home to the Hanford nuclear site. Richland is located at 46°16′47″N 119°16′53″W / 46.27972°N 119.28139°W / 46.27972; -119.28139 (46.279657, -119.281377). According to the United States Census Bureau, t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$36,481 to $47,163
Richland, Washington area prices
were up 2.9% from a year ago
View detail

What does a Customer Retention Representative do?

Customer Retention Representative in Greenville, MS
The Customer Retention Representative is part of a supportive, service-oriented team that.
November 29, 2019
Customer Retention Representative in Syracuse, NY
The specific duties of customer service representatives vary by industry.
January 04, 2020
Customer Retention Representative in Birmingham, AL
Receives calls to resolve basic and routine customer concerns in a timely and professional manner.
December 06, 2019