Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
As the primary client contact, the Customer Success Manager (CSM) is an important resource to our clients. Your
responsibilities include managing client teams, ensuring that deliverables are on time and successful, and identifying
growth opportunities within the client and the company. In addition, you will be required to forecast and track account
metrics, such as sales results, and communicate them to management and external stakeholders. You will also be
responsible for billing, delivering reports, and coordinating and scheduling calls.
Requirements
Account Management
Product Management Support
Sales Support
Requirements
Desired Skills
Position reports to Manager, Customer Success Managers
0 Customer Segment Manager jobs found in Boise, ID area