Customer Service Desk Clerk - Grocery Store is responsible for assisting patrons at the customer service desk within a grocery store. Initiates returns, resolves customer issues or escalates complaints to management as appropriate. Being a Customer Service Desk Clerk - Grocery Store may be responsible for selling novelty or non-perishable items. May require a high school diploma or its equivalent. Additionally, Customer Service Desk Clerk - Grocery Store typically reports to a supervisor or manager. The Customer Service Desk Clerk - Grocery Store possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
This person is responsible for welcoming guests, tenants, business partners, co-workers and those calling the Susquehanna Area Regional Airport Authority (SARAA). SARAA owns and operates a system of four airports: Harrisburg International in Middletown, Capital City Executive in New Cumberland, Franklin County Regional near Chambersburg and Gettysburg Regional in Gettysburg. To most, the person serving in this position is the first—and to some, the only—point of contact with the airport and the airport authority.
This person will be based at Harrisburg International Airport working primarily at the welcome/reception desk in the authority offices. This person will also work at the Customer Information Desk in baggage claim and in the Susquehanna Club—the airport run frequent flier lounge.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have a High School Diploma or GED and two years of related work experience
Ability to comprehend, retain, and follow oral and written instructions. Must exercise good judgment, work independently, make decisions, organize and maintain detailed information. Must effectively set priorities. Ability to solve practical problems and deal with a variety of concrete variables in situations without precedent.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
This position requires an individual who has the ability to communicate orally and in writing clearly, juggle multiple phone lines at one time while compassionately dealing with the general public. Ability to work independently or as a member of a team.
Must be able to read, write, and communicate effectively in the English language. Must be able to effectively present information and respond to questions from groups of managers, shift personnel, clients, customers, and the general public.
Knowledge of basic math skills.
Strong understanding of Microsoft Word and Excel, typing, data entry, and clerical capabilities, as well as the ability to navigate the Internet and SARAA’s Intranet.
The Susquehanna Area Regional Airport Authority (SARAA) is the governing authority of the Harrisburg International Airport (HIA), Capital City Airport, Franklin County Regional Airport, and Gettysburg Regional Airport in south-central Pennsylvania. HIA is a small hub commercial airport that serves approximately 1.4 million passengers annually and also three general aviation airports.
Our Mission is provide safe, convenient, and affordable airports connecting Central Pennsylvania to the world
We're always looking for great people to join our team at SARAA. To help make sure our employees are always prepared for our ever-changing business environment, we continually invest in their training.
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0 Customer Service Desk Clerk - Grocery Store jobs found in Harrisburg, PA area