Customer Service Desk Clerk - Grocery Store jobs in Spartanburg, SC

Overview

The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isn’t much of a secret at all: We prioritize hiring, training, and supporting great people above everything else – even our customers. Employees come first at The Pete Store because we believe that the better we take care of our employees, the better they will take care of our customers.

If you are looking for a place where you are valued, supported, and can be a part of building something truly special, look no further. Let’s get to work!

Benefits: 

• Affordable employee health Insurance (medical, dental, vision)
• 401K with company match
• Paid holiday and vacation
• Employer paid training for technicians

Responsibilities

• Diagnose and repair in accordance with factory standards.
• Communicates with service advisor if additional work is needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.

ADDITIONAL DUTIES

Ensures that customers' vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.

Reports any safety issues immediately to management.

Road tests vehicles when required or refers to the test technician.

Participates in manufacturer-sponsored training programs, schools, and events.

Saves and tags parts of the job if under warranty or if requested by the customer.

Examines assigned vehicle to determine if further safety or service work is required or recommended.

Reports machinery defects or malfunctions to supervisor.

Communicates with parts department to obtain needed parts.

Other duties may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CERTIFICATES, LICENSES, REGISTRATIONS- preferred but not required

Paccar MX Certification

Cummins Engine Certification on ISB, ISC & ISX 2150 through 2350

Heating and Air Conditioning Certification for Commercial Truck

Manual Drive Train and Axle Certification for Auto/Light Truck

Brakes Certification for Medium/Heavy Truck

Drive Train Certification for Eaton and Meritor

State Emission Certification

State Vehicle Inspector Certification

Valid Driver's License

COMPENSATION

(based on skill level and certifications)  $50,000 - $100,000 per year

PHYSICAL REQUIREMENTS

While performing the duties of this job, will regularly be required to climb, reach/stretch arms, legs or other parts of the body to grasp objects. Must be able to stand for prolonged periods of time. Must be physically able to operate a variety of equipment and machinery including computers, diagnostic equipment, hand tools, etc. Must be able to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently. Requires the ability to stoop, kneel, crouch, crawl, push, and pull frequently.

All applicants who accept employment will be required to complete a pre-employment drug/BG/MVR screen.

The Pete Store is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, compensated, promoted and if necessary, disciplined without regard to sex, race, religion, age, national origin, color, disability, status as a veteran, or any other classification protected by federal, state, or local law.

Employees holding a CDL license are classified in a “safety sensitive” position as defined by the United States Department of Transportation drug and alcohol testing regulations.   As a “safety sensitive” classification, you will be subject to drug and alcohol testing, including random testing.