Customer Service Lead jobs in Greeley, CO

Swan Heating & Cooling is part of the Champions Group family of brands and is a fast growing company that is driven by our 7 Core Values (Integrity, Respect, Compassion, Punctuality, Teamwork, Enthusiasm, and Accountability)

Swan Heating & Cooling in Loveland- is an established company whose goal is to provide exceptional service for our customers. We do this by performing all aspects of drains, plumbing, heating/air conditioning service, repair and replacement sales to homeowners.

Swan Heating & Cooling has generations of loyal customers, and we are committed to superior quality work. If you want to be a part of our successful team, we’re ready to hear from you!

Swan Plumbing, Heating & Cooling of Loveland, CO has an immediate need for Lead HVAC Installers!

We are looking for hardworking, honest, and dependable individuals who can deliver world-class customer service to join our growing HVAC Installation Team!

As a Lead HVAC Installer, you will lead a dynamic and passionate team to demonstrate technical competency and exceed customer expectations by accomplishing the highest quality of HVAC installations on every call- Winter, Spring, Summer, and Fall.

As a Lead HVAC Installer, you will:

• Install heating and air conditioning equipment, as well as other products accordance with company requirements and manufacture specifications.
• Provide project leadership and Training with less experienced HVAC install apprentices to complete install projects
• Focus on safety for self and team members
• Works under minimum supervision to install HVAC equipment in Residential Homes
• Completes all paperwork accurately and timely manner
• Provide exceptional customer service. Able to interact with the homeowners while completing installations. 
• Able to communicate with homeowners once the install has been completed and offer Indoor Air Quality Solutions to home owners
• Must be able to operate technology such as cell phone and tablets. (we are a paperless and invoices are signed electronically)

Qualifications Of Lead HVAC Installer

• Minimum of 3 years in Retro Fit HVAC installation experience in the field
• Must be able to install both indoor and outdoor high efficiency Hvac systems without assistance
• Must be able to build transitions as needed
• Must have all your hand tools, drills, as well as a vacuum
• Proficient in HVAC functional design and installation of ductwork system
• Knowledge of HVAC parts and their functions
• Exceptional Safety knowledge of tools, testing devices and surroundings
• Valid Driver’s License and clean driving record
• Ability to lift 50 lbs. Unassisted
• Experience using Service Titan is a plus

Education / License Of Lead HVAC Installer

• High school diploma or equivalent
• EPA Certification Type 2 required Universal Preferred
• Nate Certified (Nice to have)
• Must have and maintain a valid driver’s license 

Physical Demands Of Lead HVAC Installer

• The principal duties of this position are performed in a variety of environments, including customer homes, the outdoors, and field environments at development and work sites on uneven and rough terrain.
• Regularly required to use hands to finger, handle or feel, reach with hands and arms.
• Occasionally required to ascend/descend ladders and balance.
• Required to work in outside weather conditions, including heat, cold, and temperature swings, for extended periods of time. 
• Requires concentration and attention to detail; requires a high level of organizational and prioritization skills.
• Standing up to 8 hours per day; Walking up to 8 hours per day on uneven, difficult terrain.
• Occasional heavy manual labor to include lifting and carrying up to 50 pounds.
• Regular and repetitive grasping, gripping, reaching, bending, stooping, crouching, climbing, squatting, kneeling, and working overhead.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Expressing or exchanging ideas by means of the spoken word to impart oral information to others and to convey detailed spoken instructions accurately, loudly, to quickly.
• The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, or alarms).
• May work in closed or cramped space on occasion

 Benefits:

•  Health, dental and vision insurance
• 25K Life insurance provided with a buy up option
• 6 Paid holidays
• Paid Time Off
• 401k with company match
• Company vehicle to take home in the evening
• $1500 Tool Account
• Company covers all truck expenses including, gas card, professional detail services, car wash, service fees and toll fees
• Laundered uniforms, smart phone and tablets provided
• Ongoing training and development opportunities

Swan Plumbing, Heating & Air is an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.

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