Customer Success Associate jobs in Pine Bluff, AR
Recently Added Customer Success Associate jobs
Senior Manager/Director, Customer Success (Thailand)
- Univers
-
England, AR
FULL_TIME
-
Univers provides the world’s most comprehensive decarbonization system.We help companies and countries optimize energy systems and reduce carbon emissions with accurate, reliable, and actionable decarbonization data. Our EnOS (Energy and Environment Operating System) platform connects on-the-ground operational technology and in-the-cloud intelligence to deliver real-time energy data and data-driven carbon monitoring, reporting, and abatement.With 220 million sensors and smart devices connected, 550GW of renewable energy under management, and a community of over 500 customers, we’re helping the world’s leading businesses get the world to net zero—and what comes after it.
For more information, please visit https://univers.com/
Due to significant growth and market demand, we are currently hiring a Senior Manager/Director, Customer Success for our Key Accounts. The role will focus on our largest customers in Thailand and prospects.It is a great opportunity to join a dynamic team which is rapidly growing. The successful applicant can expect support from the manager to enable success in an exciting, demanding, and challenging yet very rewarding role.MissionThis role requires the candidate to be self-starting and leverage a unique combination of commercial/contractual acumen combined with customer success management. The successful candidate will use their experience to ensure that the very best service is delivered to our customers based on our contractual commitments but always being proactive and leveraging the capabilities of Univers’s wider business.The ideal candidate will be required to use their collaborative customer management skills in a fast growing and multicultural setting in order to work closely with:- Customers to ensure they receive the best service, and grow their spend with Univers
- GTM (Go-to-Market) to ensure the right priorities, focus and execution of customer account strategy.
- Finance and our Delivery teams with a focus of being on-time and above expectation, managing risks and issues accordingly, and ensuring GTM is aware of major concerns ahead of time
- Marketing and Partners to ensure opportunities to raise our profile and offer wider benefits to customers is fully leveraged
- Univers Product Domain leaders to ensure customers know about our latest relevant solutions
The Customer Success Lead is expected to support the Key Account Directors, GTM, and Business Developers in their interactions with our customers. The candidate is expected to be able to quickly learn about a customer and Univers's role being able to identify Strengths, Weaknesses, Opportunities and Threats (SWOT) to our work and agree ways to mitigate them.As required the candidate will need to also support the GTM in business development activities to progress campaigns, identify leads, manage opportunities and support the execution of successful sales closing and project delivery strategies using techniques such as consultative selling, stakeholder mapping, value engineering.Senior Manager/Director, Customer Success (To be based in Thailand)Responsibilities:
- Supporting GTM in operational matters related to customer relationship
- Undertaking value engineering and business benefit tracking/validation
- Preparing content for customer review meetings and associated outputs working with Delivery, Product, O&M teams to ensure materials are accurate and up to date
- Preparing project finances including invoices and planning/forecasting reports
- Supporting GTM in business development activities as required
- Will be assisting in Account Management and engage with customers and ideate/sell opportunities
- Be part of ongoing delivery of projects
Qualifications & Experience:
- Bachelor Degree in Business Management/Energy/Information Technology or equivalent
- At least 10-15 years of relevant Key Account Management experience with prior and proven experience in Customer-facing Consulting/Account management
- Strong experience and knowledge of Thailand industry in Energy and software related
- Experience in end-to-end process of project delivery
- Strong in deliverables and be the face to customer end-to-end and build a good relationship with customers
- Knowledge of Cloud SaaS solutions, IoT will be a plus
- Experience in renewals, maintenance for long-run business
- Experience in Smart Facility Management & IoT domain
- Keen interest in Net Zero / Renewable Energy
- Excellent organisational, communication and people management skills
- Just Posted
Account Manager / Customer Success Manager (m/w/d)
- Ströer SE & Co. KGaA (Ströer Gruppe)
-
Stuttgart, AR
FULL_TIME
- UnternehmensbeschreibungDie RegioHelden GmbHist eines der am schnellsten wachsenden Unternehmen für lokale Internetwerbung in Deutschland. Für kleine und mittlere Unternehmen aus über 80 Branchen biet...
- 1 Month Ago
Junior Account Manager / Customer Success Manager im Online Marketing (m/w/d)
- Ströer SE & Co. KGaA (Ströer Gruppe)
-
Stuttgart, AR
FULL_TIME
- UnternehmensbeschreibungDie RegioHelden GmbHist eines der am schnellsten wachsenden Unternehmen für lokale Internetwerbung in Deutschland. Für kleine und mittlere Unternehmen aus über 80 Branchen biet...
- 1 Month Ago
Career Center- Student Success Coordinator
- SOUTHEAST ARKANSAS COLLEGE
-
Bluff, AR
OTHER
- Job Details Level: Experienced Job Location: Southeast Arkansas College - Pine Bluff, AR Position Type: 10-Month Contract Education Level: Associate's Salary Range: Undisclosed Travel Percentage: Up t...
- 1 Day Ago
Career Center- Student Success Coordinator
- Southeast Arkansas College
-
Bluff, AR
FULL_TIME
- Job description: The Career Center Student Success Coordinator will work directly with the SEARK Director of Early College Experience. This position will directly support high school students enrolled...
- 1 Month Ago
Customer Service
- Circle K
-
Monticello, AR
FULL_TIME
- Store 2741773: 1377 Hwy 425 S, Monticello, Arkansas 71655Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Representativ...
- 15 Days Ago
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0 Customer Success Associate jobs found in Pine Bluff, AR area
Quality Technical Services Manager
- Pactiv Evergreen
-
Pine Bluff, AR
- Overview: Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food m...
- 4/25/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Pine Bluff, AR
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Mabelvale, AR
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
Roadside Technician Commercial Tires - Pine Bluff, AR
- Goodyear
-
Pine Bluff, AR
- Goodyear. More Driven. IMMEDIATELY HIRING!!! - APPLY TODAY!!! Starting pay for the market: $18.50-20 Hourly The role of ...
- 4/24/2024 12:00:00 AM
Manager- Operations Support Utility Services
- Arkansas Electric Cooperative Corporation
-
Little Rock, AR
- Little Rock, AR $100,500 - $130,700 Manages and coordinates the activities of the Arkansas Electric Cooperatives, Inc. (...
- 4/23/2024 12:00:00 AM
Transaction Support Specialist (Contract and Settlement Processor)
- Weyerhaeuser
-
Little Rock, AR
- At Weyerhaeuser , we are an industry leader, with a strong environmental social governance foundation. We sustainably ma...
- 4/23/2024 12:00:00 AM
Transaction Support Specialist (Contract and Settlement Processor)
- Weyerhauser Co
-
Little Rock, AR
- At Weyerhaeuser, we are an industry leader, with a strong environmental social governance foundation . We sustainably ma...
- 4/22/2024 12:00:00 AM
Customer Service Advisor
- Schnitzer Steel Industries, Inc.
-
Little Rock, AR
- Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Ser...
- 4/21/2024 12:00:00 AM
About Pine Bluff, Arkansas
Pine Bluff is the tenth-largest city in the state of Arkansas and the county seat of Jefferson County. It is the principal city of the Pine Bluff Metropolitan Statistical Area and part of the Little Rock-North Little Rock-Pine Bluff Combined Statistical Area. The population of the city was 49,083 in the 2010 Census with 2017 estimates showing a decline to 42,984.
The city is situated in the Southeast section of the Arkansas Delta and straddles the Arkansas Timberlands region to its west. Its topography is flat with wide expanses of farmland, consistent with other places in the Delta Lowlands....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Associate jobs
$50,265 to $64,290
Pine Bluff, Arkansas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Customer Success Associate do?
Customer Success Associate
Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.
August 07, 2022
Act as coordinator and customer advocate for difficult customer issues, including the development and execution of root cause analysis and related plans for corrective action.
January 24, 2023
Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.
March 03, 2023
Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.
March 16, 2023
Attend on-site client service meetings, employee orientation meetings and health fairs.
May 18, 2023