Customer Success Coordinator jobs in Bellingham, WA

Recently Added Customer Success Coordinator jobs

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Customer Success Representative
  • PLACE Corporate Careers
  • Bellingham, WA FULL_TIME

  • BRIVITY | Powered by PLACE

     

    About PLACE: 

    PLACE is an end-to-end technology and business services platform designed to simplify the real estate lifecycle for both consumers and their real estate agents. Top producing real estate teams partner with PLACE because we take care of bookkeeping, human resources, in-house legal, design and marketing, talent acquisition, business training and coaching. Consumers choose real estate teams Powered by PLACE because our partners are positioned to deliver a better experience to their valued clients. 

     

    About Brivity:

    Brivity Platform is the all-in-one real estate solution that automates 50-75% of daily tasks and offers real estate professionals the leverage they need to generate more business, stay top of mind, close more deals, and deliver unparalleled service to their valued clients–all in one system[place]. Brivity is the technology suite of choice for 3,000 of the nation’s top producing real estate agents and teams, including those Powered by PLACE. 

     
     
    Your Opportunity: Customer Success Represenative provides service and product information, solutions and relevant details to customers. They take ownership of customer issues and document efficiently before reporting the issue to the Escalation Team. They work with the leadership team to provide ideas for improved processes, development of product and enhancements to the customer service experience. They are sociable individuals with a knack for providing professional and clear answers to customer’s requests.
     
    Who Develops You: Director of Support
     
     
    What You’ll Do:
    • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
    • Recommend potential products or services to management by collecting customer information and analyzing customer needs
    • Manage incoming chats, calls and tickets through resolution
    • Work closely with product developers to advocate for the customer’s needs
    Skills You Have:
    • Well-developed verbal and written communication skills
    • Ability to learn complicated tools and systems quickly
    • Ability to translate technical language into customer facing communication
    • Ability to respond to customer complaints, requests and inquiries in a professional and timely manner
    • Good organizational skills
    • Effective at multitasking
    • Proclivity for solving technical issues
    • Strong communicator, with the ability to voice concerns and ideas with the leadership team
    • Track record for handling issues with urgency

    Bonus points if you have experience with the following systems

    • Intercom
    • Hubspot
    • Aircall
    • Slack
    • Gmail & GSuite tools

    * The standard hours for this role will be 6am-2pm pst once training is completed

     
     
    Employees and their qualified dependents are offered the following benefits:
    • Medical 
    • Health Savings Account
    • Dental 
    • Vision 
    Additionally they are eligible to enroll in the following voluntary benefits:
    • STD
    • Accidental and Illness Insurance
    • Life Insurance
    Employees are also enrolled in Long Term Disability Insurance and eligible to enroll in the company's 401k program.
     
    Employees are offered the following:
    • Vacation Time as Needed
    • 10 Sick Day
    • 9 paid holidays and 2 paid floating holidays
    • 3 days of Bereavement Leave
    • Time off for Voting and Jury Duty
    • Employee Assistance Program
     
    Employees are eligible to participate in the company's yearly Stock Purchase Program.
     
    Salary: $19- $21 per hour
     
    We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.

     
  • 11 Days Ago
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Salon Coordinator
  • Sport Clips - Coordinator - WA136
  • Bellingham, WA FULL_TIME
  • Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. ...
  • 9 Days Ago
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Retail Customer Service Coordinator
  • TJX Companies
  • Burlington, WA FULL_TIME
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
  • 15 Days Ago
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Customer Experience Coordinator-Full Time
  • TJX Companies
  • Bellingham, WA FULL_TIME
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
  • 23 Days Ago
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Customer Service
  • SmartTalent
  • Bellingham, WA FULL_TIME
  • SmartTalent is hiring for a Brand Ambassador position for a flooring company in Burlington and/or Bellingham. This is NOT a remote position. Pay: $20-20 per hourLength: Temporary Job duties and requir...
  • Just Posted
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0 Customer Success Coordinator jobs found in Bellingham, WA area

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Produce Clerk
  • WinCo Foods
  • Bellingham, WA
  • About Us: Embark on a career with WinCo Foods that aligns with your values! Our commitment to fresh, wholesome products ...
  • 4/26/2024 12:00:00 AM
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Inside Sales Representative Bellingham, WA, US
  • Convoy Supply Ltd
  • Bellingham, WA
  • ? Pension ? Dental Insurance ? Disability Insurance ? Health Insurance ? Life Insurance **Inside Sales Representative** ...
  • 4/26/2024 12:00:00 AM
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Territory Route Manager
  • Vestis
  • Bellingham, WA
  • OVERVIEW: The Territory Manager has responsibility of an assigned service territory with direct supervision of route rep...
  • 4/25/2024 12:00:00 AM
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Patient Services Coordinator
  • Western Washington University
  • Bellingham, WA
  • About the University: Western Washington University, with over 16,000 students in seven colleges and the graduate school...
  • 4/24/2024 12:00:00 AM
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Treasury Management Operations Manager
  • First Federal Savings and Loan
  • Bellingham, WA
  • Who We Are First Fed is a local community bank on an exciting growth trajectory with 16 locations in 5 counties across W...
  • 4/23/2024 12:00:00 AM
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Territory Manager
  • Vestis
  • Bellingham, WA
  • OVERVIEW: The Territory Manager has responsibility of an assigned service territory with direct supervision of route rep...
  • 4/23/2024 12:00:00 AM
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Accountant I/II/III
  • City of Bellingham, WA
  • Bellingham, WA
  • Salary: $6,475.00 - $9,537.00 Monthly Location : City of Bellingham, WA Job Type: Full Time Job Number: 24-Accountant De...
  • 4/22/2024 12:00:00 AM
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Part time 3-month Accounts Receivable Collection Coordinator needed in Bellingham! - S972
  • Express Pros Bellingham
  • Bellingham, WA
  • Seeking a detail-oriented Accounts Receivable Collection Coordinator to ensure prompt payment retrieval, resolve discrep...
  • 4/22/2024 12:00:00 AM
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About Bellingham, Washington

The city is located at 48°45′N 122°29′W / 48.750°N 122.483°W / 48.750; -122.483 (48.75, −122.48). The city is situated on Bellingham Bay which is protected by Lummi Island, Portage Island, and the Lummi Peninsula, and opens onto the Strait of Georgia. It lies west of Mount Baker and Lake Whatcom (from which it gets its drinking water) and north of the Chuckanut Mountains and the Skagit Valley. Whatcom Creek runs through the center of the city. Bellingham is 18 miles (29 km) south of the US-Canada border and 50 miles (80 km) southeast of Vancouver. According to the United States Census Burea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Coordinator jobs
$39,559 to $50,730
Bellingham, Washington area prices
were up 2.9% from a year ago
View detail

What does a Customer Success Coordinator do?

Customer Success Coordinator
Communicate with internal and external customers through various channels while maintaining a friendly, positive, empathetic and professional attitude and ensuring satisfaction.
March 19, 2021
Participates in on-duty support within the Customer Success team, which may include evening and weekend support.
July 07, 2021
Actively participate in learning client needs, taking on more responsibility as directed by Account Manager.
July 22, 2021
Manage multiple concurrent data migration and integration projects across multiple phases by owning the inputs and managing deliverables, including time management, deadlines, client communications and management of expectations.
October 14, 2021
Assist the Customer Success team in their day-to-day operations including pulling morning reports, availability for proposals, and help with special projects and other duties and assignments.
October 21, 2021
Develop comprehensive Business Requirement Documentation (BRDs) to be shared with internal and external stakeholders that can include spreadsheets, diagrams and process maps to document goals.
October 25, 2021