Customer Success Coordinator jobs in Chattanooga, TN

Responsibilities

· The Quality technician is the primary Quality Assurance floor contact

· Ensure quality procedures are being followed and product conformance and quality standards meets customer expectations

· Eliminate waste in all 3 factory areas – mixing, components and finishing

· Diagnose and analyze root cause of waste (scrap, Ahvalli, wasted time etc.) in all 3 factory areas

· Compile necessary reports for the immediate supervisor and factory personnel

· Compile “One Point Lessons” along with quality engineers for operators to learn from

· Maintain all necessary records in the working documentation/enter data in computer-aided production control systems in accordance with the Company’s internal procedures

· All other duties as required

Skills

· Ability to perform root cause analysis and apply statistics to problem solving

· Strong problem solving skills required using established methodologies including 8-D, 5-WHY, Ishikawa, etc.

· Knowledge of technological processes and production modes

· Knowledge of main process and design data of the manufactured products

· Knowledge of quality standards

· Ability to identify production defects and develop methods to prevent defects

· Time management and organization skills

· Attention to detail

· Strong computer skills including basic knowledge of computer-based manufacturing applications

· Proficient with MS-Office application suite

· Proven technical skills

· Strong communication skills (both written and oral)

· Ability to work in a team environment

· Ability to work independently and under pressure

· Commitment to excellence, high standards and ethical business conduct; continuous improvement mindset.

Requirements

· High School Diploma or GED required

· Associate degree in technical field preferred, equivalent experience substitute

· 2 years minimum working experience in related field

· Experience with Lean Principles preferred

· Experience with Oracle preferred

Physical Demands/Work Environment

· Operates in both an office environment and manufacturing environment including indoor environmental conditions and noise.

· Must be able to continuously stand, hear, listen, talk, walk, bend, stoop, kneel or squat.

· Occasionally required to sit, use repetitive hand motion, pull, push and lift up to 20 pounds.