Customer Success Coordinator jobs in Galveston, TX
Recently Added Customer Success Coordinator jobs
Director, Office of Personalized Professional Success (OPPS)
- UTMB Health
-
Galveston, TX
FULL_TIME
-
Job Summary:
The Director of the Office of Personalized Professional Success (“OPPS”) will be responsible for providing strategic and operational leadership for the development of nontraditional and innovative approaches to learning while meeting market needs and generating revenue. The Director will pursue alternative credentials, namely micro-credentials, from sources including faculty, staff, system leaders, industry partners, etc., to leverage new and innovative ways to meet students where they are. The Director’s responsibilities include the overall development of the OPPS program that will support its strategic goal of becoming a leader in the micro-credential space. The incumbent will be accountable for program development, marketing, metric development, and tracking and, through collaborations with external partners, implement flexible learning modalities to allow UTMB to serve more students in the ways they prefer to learn aligned with their career trajectory.Essential Job Functions:- Lead the development of policies and procedures.
- Organize center structure and coordinate strategic program development.
- Ongoing collaboration with enrollment services, schools, health system, institutional effectiveness, Provost & academic affairs, development, faculty affairs, HR, etc.
- Develop a repository of current certificates, and co-curricular offerings to assess suitability for - micro-credentials. Review and approve new micro-credential and determine when to phase out programs.
- Identify faculty stakeholders and form, lead, and direct a faculty review group to support and advise as to the direction of OPPS.
- Market, advertise, and communicate about course offerings.
- Develop and track metrics to measure the success of the micro-credentials being offered, participating students, and industry impact.
- Develop, oversee, and manage the OPPS budget.
- Identify, recruit, and manage the appropriate human resources necessary to efficiently operate the OPPS.
- Consult with Administrative Service Groups (ASGs) for financial integrity and budget oversight.
- Create an Advisory Board to assist in selecting micro-credentials, consulting with industry partners, and ensuring program and director success.
- Consult with the advisory board to ensure content matter expertise in relevant areas of growth and opportunities.
- Understand and coordinate faculty incentives and stipends.
- Ongoing consultations between stakeholders such as:
- student services (determine financial aid eligibility)
- institutional effectiveness (accreditation standards and requirements)
- administrator (Financial and Budget considerations)
- health system (assist in determining which micro-credentials to offer that would meet the needs of current health system employees and industry partners)
- community partner(s) to determine the skills and programs to offer.
Marginal or Periodic Functions:- Adheres to internal controls and reporting structure.
- Performs related duties as required.
- Other duties as assigned by the Sr. VP and Dean, School of Nursing.
Knowledge/Skills/Abilities:- Creative problem solver with a track record of innovation.
- Excellent communication and interpersonal skills to work in a team environment.
- Demonstrated leadership in team building, team managing, and ability to thrive in a cultural change environment.
- Proven track record in setting strategic and tactical direction and priorities to lead at the project and line management level.
- Strong leadership abilities for project teams and line management responsibilities, and an ability to bring together diverse skill sets to form a cohesive team.
- Excellent communication skills, both oral and written.
- A passion for healthcare and academia and commitment to professionalism.
Minimum Qualifications:Master’s Degree and three years of full-time experience in administration, program development, or student programming in higher education.Preferred Qualifications:- Degree in Healthcare Administration, Business Administration, or Education and specific experience with visiting education programs and conference programs preferred.
- Additional years of experience and/or type/area of work experience preferred for job (e.g., job duties related to academic-wide programs)
Equal Employment Opportunity:UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities. - 16 Days Ago
Director, Office of Personalized Professional Success (Micro-credentials, Stackable Credentials, Certifications, & Nontraditional/Innovative Learning)
- credentials, Stackable Credentials, Certifications, & Nontraditional/Innovative Learning) - UTMB Health Careers
-
Galveston, TX
FULL_TIME
- Job Summary:The Director of the Office of Personalized Professional Success (“OPPS”) will be responsible for providing strategic and operational leadership for the development of nontraditional and in...
- 1 Month Ago
Customer Service
- Camp Margaritaville RV Resort
-
Crystal, TX
PART_TIME,FULL_TIME,TEMPORARY
- Camp Margaritaville is a warm and inviting RV Resort where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun ...
- 1 Month Ago
MDS Coordinator
- Regent Care Center of League City
-
League, TX
FULL_TIME
- DescriptionCall for Sign On Bonus AmountsMust have MDS experienceThe primary purpose of your job position is to conduct and coordinate the development and completion of the resident assessment in acco...
- 17 Days Ago
Marketing Coordinator
- FUNDACIÓ ROURE
-
Galveston, TX
FULL_TIME
- Responsibilities Provides marketing support services to the sales staff to ensure the timely administration of sales and marketing efforts. Maintains and/or improves upon the occupancy level of the co...
- 19 Days Ago
Staffing Coordinator
- The Brock Group
-
Clute, TX
FULL_TIME
- Qualifications and Detail about the Position Summary: CONVERSION Responsibilities: Conversion Location Information Regional Office - Clute Location of Job:US:TX:Clute Shift: Exempt: No Work Type:Full ...
- 19 Days Ago
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0 Customer Success Coordinator jobs found in Galveston, TX area
Accounting Shared Service Manager
- Timec
-
Pasadena, TX
- PRIMARY PURPOSE: This position will lead and manage a variety of responsibilities within the AP, AR and procurement team...
- 4/26/2024 12:00:00 AM
(19.99hr/wk) Patient Registration Specialist I - Revenue Cycle Financial Clearance
- University of Texas Medical Branch
-
Galveston, TX
- Minimum Qualifications High School Diploma or equivalent and 1 year experience with billing, financial screening, insura...
- 4/26/2024 12:00:00 AM
Construction Project Manager
- The Walsh Group
-
Galveston, TX
- Overview: Walsh is currently seeking a Project Manager in our Healthcare Division in Galveston, TX. Are you someone who ...
- 4/26/2024 12:00:00 AM
(19.99 hr/wk) Patient Registration Specialist I - RCO Registration
- University of Texas Medical Branch
-
Galveston, TX
- Minimum Qualifications High School Diploma or equivalent and 1 year experience with billing, financial screening, insura...
- 4/24/2024 12:00:00 AM
Patient Services Specialist II - UHC 5th FL Clinics
- University of Texas Medical Branch
-
Galveston, TX
- Minimum Qualifications Bachelor's degree and one year experience or High School or equivalent and three years clerical o...
- 4/24/2024 12:00:00 AM
Warehouse Customer Service Representative
- PSC Group
-
Baytown, TX
- >> Warehouse Customer Service Representative Warehouse Customer Service Representative Summary Title:Warehouse Customer ...
- 4/23/2024 12:00:00 AM
Patient Services Specialist I - PCP, Med Specialties
- University of Texas Medical Branch
-
Galveston, TX
- Minimum Qualifications: Bachelor's Degree and no experience or High School or equivalent and 2 years customer service an...
- 4/23/2024 12:00:00 AM
Accounting Shared Service Manager
- TIMEC
-
Pasadena, TX
- PRIMARY PURPOSE: This position will lead and manage a variety of responsibilities within the AP, AR and procurement team...
- 4/22/2024 12:00:00 AM
About Galveston, Texas
The city of Galveston is situated on Galveston Island, a barrier island off the Texas Gulf coast near the mainland coast. Made up of mostly sand-sized particles and smaller amounts of finer mud sediments and larger gravel-sized sediments, the island is unstable, affected by water and weather, and can shift its boundaries through erosion.
The city is about 45 miles (72 km) southeast of downtown Houston. The island is oriented generally northeast-southwest, with the Gulf of Mexico on the east and south, West Bay on the west, and Galveston Bay on the north. The island's main access point from the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Coordinator jobs
$38,405 to $49,250
Galveston, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Customer Success Coordinator do?
Customer Success Coordinator
Communicate with internal and external customers through various channels while maintaining a friendly, positive, empathetic and professional attitude and ensuring satisfaction.
March 19, 2021
Participates in on-duty support within the Customer Success team, which may include evening and weekend support.
July 07, 2021
Actively participate in learning client needs, taking on more responsibility as directed by Account Manager.
July 22, 2021
Manage multiple concurrent data migration and integration projects across multiple phases by owning the inputs and managing deliverables, including time management, deadlines, client communications and management of expectations.
October 14, 2021
Assist the Customer Success team in their day-to-day operations including pulling morning reports, availability for proposals, and help with special projects and other duties and assignments.
October 21, 2021
Develop comprehensive Business Requirement Documentation (BRDs) to be shared with internal and external stakeholders that can include spreadsheets, diagrams and process maps to document goals.
October 25, 2021