Customer Success Coordinator jobs in Louisville, KY
Recently Added Customer Success Coordinator jobs
Customer Success Manager
- MobileServe
-
Louisville, KY
FULL_TIME
-
MobileServe, a leading technology platform in the realm of community engagement and volunteer management, is seeking a driven and talented Customer Success Manager to join our team. At MobileServe, our mission is to amplify the impact of organizations dedicated to positive community change. Our intuitive app streamlines the process of logging, verifying, and reporting volunteer hours, enabling our users to focus on making a difference in their communities. We're looking for a dedicated individual who can help us further our mission by providing a superior experience for our users and supporting them in their goals. If you're a problem-solver who's passionate about fostering client success and community engagement, we want to hear from you!
What You'll Do- Serve as the first point of contact for customers, responding to and resolving issues in a timely manner
- Collaborate with cross-functional teams to optimize product offerings and processes
- Develop and maintain relationships with key stakeholders, ensuring their success in using MobileServe
- Create and implement customer success strategies and initiatives
- Conduct regular check-ins with customers to assess satisfaction and address any needs or concerns
- Provide product training and support to ensure customers are equipped to use our tools effectively
- Curate a comprehensive resource library, enabling users to asynchronously receive effective support
- Analyze user data to identify trends and opportunities for improvement
- Other duties as assigned. We're a small team with big dreams and at our stage everyone has a role in everything we do.
- 3 years of experience in customer success, a related field, or education
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Proven track record of driving customer satisfaction and retention
- Experience working with SaaS products is a plus
- Passion for community engagement and a desire to make a positive impact
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- 7 Days Ago
Customer Success Manager - 2
- Jio Haptik
-
Maharashtra, KY
FULL_TIME
- What we want to accomplish and why we need you?Having reached over 500 million devices, and processing over 7 billion conversations till date, Haptik is one of the world's largest Conversational Comme...
- 1 Month Ago
Customer Success Manager - German Fluent
- PayPal Limited - German Branch
-
Brandenburg, KY
FULL_TIME
- At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of...
- 11 Days Ago
Associate Client Manager, Customer Success & Insights
- NielsenIQ
-
Louisville, KY
FULL_TIME
- Company Description CUSTOMER SUCCESS & INSIGHTS, ASSOCIATE MANAGER Location: Remote-based role and must be physically based within the US Reference ID: REFID566418 About this job As a Customer Success...
- 14 Days Ago
Clinical Social Worker LCSW Clinical Social Work MSW
- Option To Success
-
Louisville, KY
FULL_TIME
- We are seeking a Clinical Social Worker to join our team! You will provide emotional and administrative support to clients in either individual or group settings. Responsibilities: Assess nature of cl...
- 18 Days Ago
Customer Team Coordinator
- ProLift Toyota Material Handling
-
Louisville, KY
OTHER
- Company Overview ProLift Toyota Material Handling is more than a forklift distributor in the Midwest. We are a material handling supply chain and logistics partner that focuses on our customers and ta...
- 22 Days Ago
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0 Customer Success Coordinator jobs found in Louisville, KY area
Customer Service Representative
- Ustray
-
Louisville, KY
- ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO03089 Showi...
- 4/26/2024 12:00:00 AM
Customer Service Coordinator
- World Shipping, Inc.
-
Louisville, KY
- ** Customer Service Coordinator** **Job Category****:** Operations **Requisition Number****:** CUSTO001978 Showing 1 loc...
- 4/26/2024 12:00:00 AM
Environmental Health and Safety Specialist
- Trane Technologies plc
-
Louisville, KY
- At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutio...
- 4/26/2024 12:00:00 AM
Overnight Valet Parking Attendant - Louisville, KY
- Parking Management Company
-
Louisville, KY
- Job Details Job Location Louisville KY - Louisville, KY Position Type Full Time / Part Time Education Level None Travel ...
- 4/25/2024 12:00:00 AM
Office Services Coordinator
- American Air Filter Company, Inc.
-
Louisville, KY
- AAF International offers the most comprehensive clean air solutions available across the globe. Selling under the Americ...
- 4/25/2024 12:00:00 AM
Patient Access Coordinator
- Baptist Health
-
Elizabethtown, KY
- Job Description: Baptist Health is looking for a Patient Access Coordinator to join our team in Elizabethtown, KY Patien...
- 4/24/2024 12:00:00 AM
Patient Assistance Care Coordinator
- PharmaCord
-
Jeffersonville, IN
- Job Description Job Description A typical day in the life of a Patient Assistance Care Coordinator will include the foll...
- 4/22/2024 12:00:00 AM
Field Service Parts Advisor IV
- Rivian
-
Shepherdsville, KY
- About Rivian: Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Ad...
- 4/22/2024 12:00:00 AM
About Louisville, Kentucky
Louisville and Jefferson County have a combined area of 397.68 square miles (1,030.0 km2), of which 380.46 square miles (985.4 km2) is land and 17.23 square miles (44.6 km2) (4.33%) is covered by water.
Louisville is southeasterly situated along the border between Kentucky and Indiana, the Ohio River, in north-central Kentucky at the Falls of the Ohio. Although situated in a Southern state, Louisville is influenced by both Southern and Midwestern culture. It is sometimes referred to as either one of the northernmost Southern cities or as one of the southernmost Northern cities in the United St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Coordinator jobs
$36,789 to $47,177
Louisville, Kentucky area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Customer Success Coordinator do?
Customer Success Coordinator
Communicate with internal and external customers through various channels while maintaining a friendly, positive, empathetic and professional attitude and ensuring satisfaction.
March 19, 2021
Participates in on-duty support within the Customer Success team, which may include evening and weekend support.
July 07, 2021
Actively participate in learning client needs, taking on more responsibility as directed by Account Manager.
July 22, 2021
Manage multiple concurrent data migration and integration projects across multiple phases by owning the inputs and managing deliverables, including time management, deadlines, client communications and management of expectations.
October 14, 2021
Assist the Customer Success team in their day-to-day operations including pulling morning reports, availability for proposals, and help with special projects and other duties and assignments.
October 21, 2021
Develop comprehensive Business Requirement Documentation (BRDs) to be shared with internal and external stakeholders that can include spreadsheets, diagrams and process maps to document goals.
October 25, 2021