The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Customer Success Manager at Millard Roofing
About Millard Roofing:
Millard Roofing stands at the forefront of commercial and residential property restoration, setting industry standards and distinguishing itself as a beacon of excellence and innovation. Our dynamic work environment celebrates the growth and development of our team members, fostering a culture where everyone can reach their highest potential. If you're seeking an escape from the monotonous corporate life and desire a role where your contributions are valued beyond mere numbers, Millard Roofing offers a welcoming work environment.
Role Overview:
We are currently in search of a talented full-time Customer Success Manager dedicated to elevating our customer experience. This pivotal role involves meticulously managing the customer journey to ensure absolute satisfaction with our services and fostering a proactive, technical support environment. Your mission will be to enhance customer loyalty and advocate for our brand, ultimately driving our growth through positive word-of-mouth and ensuring efficient follow-through on administrative tasks.
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Join our team and be a part of Millard Roofing’s legacy of success and innovation.
Visit our website at www.millardroofing.net to learn more.
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*Millard Roofing is a drug and smoke free environment.*
Job Type: Full-time
Pay: From $50,000.00 per year
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Work Location: In person
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