Customer Success Manager jobs in Hayward, CA
The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Success Manager jobs
Customer Success Manager
- PRIME ROOTS
-
Berkeley, CA
FULL_TIME
-
Customer Success Manager at Prime RootsPrime Roots is on the lookout for a Customer Success Manager who is deeply passionate about driving change in the plant-based food industry. This individual will play a pivotal role in advancing in-store excellence and consumer engagement through creative merchandising, comprehensive data analysis, and innovative promotional strategies. The position is crucial for shaping the consumer journey, enhancing brand visibility, and ensuring the success of our products in retail environments.
Key Responsibilities- Strategic In-Store Execution: Craft and implement merchandising strategies to elevate the customer experience and amplify brand presence. Organize and lead consumer and store events to stimulate engagement and promote product discovery.
- Promotional Management: Develop and oversee promotional campaigns to boost brand awareness and sales. Ensure that promotions are well-coordinated, timely, and effectively communicated to both retail partners and consumers.
- Resource Management and Team Leadership: Manage logistics for all marketing materials, ensuring the success of in-store and promotional activities. Recruit, train, and supervise internal and external teams, including brand ambassadors, aligning efforts to achieve marketing objectives.
- Client Relationship Management: Build and maintain robust relationships with retail partners, offering comprehensive support for merchandising, promotions, and logistical challenges. Use these partnerships to identify growth opportunities and expand product reach.
- Store Launches and Success: Spearhead new store launches, guaranteeing a smooth introduction of Prime Roots products into new markets. Monitor store performance, devising strategies for continuous success and expansion.
- In-Store Support and Training: Provide ongoing support and training for retail staff to ensure they are well-informed about Prime Roots products and promotions. This includes creating training materials, conducting workshops, and offering in-store assistance to enhance sales effectiveness.
- Collaboration and Communication: Work closely with the sales, marketing, and product development teams to synchronize strategies and deliver comprehensive partner support. Facilitate cross-team communication to leverage feedback and foster product and service improvements.
- Performance Analysis and Reporting: Utilize consumer insights and sales data to compile comprehensive reports on account performance, promotional efficacy, and market trends. Apply insights to improve strategies and in-store implementations.
- Consumer Insights and Data Analysis: Analyze consumer behavior and sales trends to steer marketing strategies, improve customer experiences, and anticipate market movements. Conduct detailed data analysis to evaluate campaign performance and refine marketing initiatives.
Requirements- Demonstrated experience in marketing, merchandising, or related field, preferably within the food industry.
- Expertise in promotional management and execution of marketing strategies.
- Strong analytical skills, with proficiency in data analysis, CRM, and analytics tools.
- Excellent communication and leadership abilities, capable of building effective teams and managing complex relationships.
- Strategic thinker with the capacity to oversee multiple projects and initiatives.
- Passionate about sustainability and the promotion of plant-based nutrition.
- Proficient in Microsoft Excel and PowerPoint.
- Ability and willingness to travel 70% of the time.
- Able to lift 50 pounds
- Valid drivers license
Benefits- Impactful role in a dynamic, innovative plant-based food startup.
- Salary: $70,000- $80,000 depending on experience base bonus opportunity equity package
- Comprehensive health benefits, FSA, HSA, Commuter Benefits, and a 401k plan.
- Food, of course!
Prime Roots is committed to creating an inclusive and diverse workplace and is proud to be an equal opportunity employer. - 22 Days Ago
Manager, Customer Success Engineering
- UrbanFootprint
-
Berkeley, CA
FULL_TIME
- The role We’re hiring a Senior Technical Project Manager to be a strategic advisor for our product offerings to key customers, ensuring their success and maximizing their value from our solutions. You...
- Just Posted
Customer Success Account Manager
- Voltaiq
-
Berkeley, CA
FULL_TIME
- "The battery is the technology of our time." -The Economist Voltaiq is a Battery Intelligence software company. Our data platform brings unprecedented analytics, visualization, and predictive capabili...
- 14 Days Ago
Customer Success Manager
- Moxion Power
-
Richmond, CA
FULL_TIME
- About UsMoxion is a vertically integrated manufacturer of all-electric mobile power and energy storage solutions. We have developed commercial-scale, powerful, silent, and emissions-free mobile batter...
- 1 Month Ago
Enterprise Customer Success Manager - West Coast
- LaunchDarkly
-
Oakland, CA
FULL_TIME
- About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly...
- 1 Day Ago
Customer Success Analyst
- Lever Implementation Training Environment
-
Oakland, CA
FULL_TIME
- ________This is an example________PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.Lever was founded ten years ago to tackle the most strategi...
- 25 Days Ago
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0 Customer Success Manager jobs found in Hayward, CA area
Customer Success Manager
- Nuvolum
-
San Francisco, CA
- Nuvolum combines innovative, data-driven strategy with advanced execution to help our clients grow their business and br...
- 4/30/2024 12:00:00 AM
Customer Success Manager
- Nuvolum
-
San Francisco, CA
- Nuvolum combines innovative, data-driven strategy with advanced execution to help our clients grow their business and br...
- 4/30/2024 12:00:00 AM
Customer Success Manager, Mobile
- PubMatic
-
Redwood City, CA
- PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising...
- 4/30/2024 12:00:00 AM
Senior Customer Success Manager
- Cloudflare
-
San Francisco, CA
- Location: LisbonAbout the DepartmentCustomer Success Managers, Account Executives, Business Development Representatives,...
- 4/29/2024 12:00:00 AM
Sr Customer Success Manager, West
- Dataiku Misc Postings
-
San Francisco, CA
- At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've ...
- 4/29/2024 12:00:00 AM
Customer Success Manager
- Hippocratic AI
-
Palo Alto, CA
- About Us: Hippocratic AI is harnessing generative AI to augment the workforce of healthcare professionals with an infini...
- 4/28/2024 12:00:00 AM
Technical Customer Success Manager
- Seam
-
San Francisco, CA
- About SeamSeam builds an API for controlling IoT devices, such as door locks, thermostats, sensors, cameras, and more. S...
- 4/28/2024 12:00:00 AM
Customer Success Manager (Central - Remote)
- Skydio
-
San Mateo, CA
- Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of d...
- 4/28/2024 12:00:00 AM
About Hayward, California
Hayward (/ˈheɪwərd/; formerly Haywards, Haywards Station, and Haywood) is a city located in Alameda County, California in the East Bay subregion of the San Francisco Bay Area. With a 2014 population of 149,392, Hayward is the sixth largest city in the Bay Area and the third largest in Alameda County. Hayward was ranked as the 37th most populous municipality in California. It is included in the San Francisco–Oakland–Fremont Metropolitan Statistical Area by the US Census. It is located primarily between Castro Valley and Union City, and lies at the eastern terminus of the San Mateo–Hayward Bridg...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Manager jobs
$72,954 to $101,575
Hayward, California area prices
were up 4.5% from a year ago
were up 4.5% from a year ago