Customer Success Manager jobs in Little Rock, AR

The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Director of Customer Success
  • Priority1
  • Little Rock, AR FULL_TIME
  • Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.

    Priority1 is a growing technology and logistics company that is searching for a Director of Customer Success to develop, create, and lead a new segment of our business. This role will oversee a team tasked with managing all recently inherited business and fostering client relationships.
    The Director of Customer Success will report to Zach Miller, Director of Customer Success. Their responsibilities will encompass creating training materials, maintaining CRM systems, and establishing operational process for their team. This leader should be highly competitive, goal and task oriented, and have excellent organization and management skills.
    Primary Duties and Responsibilities include the following:
    • Develop strategies to strengthen customer retention and drive growth of inherited business
    • Recruit, train and develop a high performing customer success team
    • Provide & analyze data around customer success & growth
    • Resolve issues to maintain and strengthen customer trust
    • Furnish and deliver high-quality training to cultivate new hires
    • Provide a high level of collaboration and communication to sales & support channels
    • Develop and present formal presentations using PowerPoint and web presentation materials
    • Formulate pricing strategies with the general manager
    • Meet and exceed goals for inherited business
    • Other duties assigned
    Compensation & Benefits:
    • Competitive Base Pay Bonus Plan
    • Medical Insurance with premiums paid at 100% for employees AND dependents
    • Dental Insurance 100% paid for Employee
    • Vision Insurance
    • HSA with Employer Contributions
    • Life Insurance
    • Short Term Disability
    • Long Term Disability
    • 401(k) Plan
    • Profit Sharing: Typical annual contribution of 15% of total eligible compensation
    • Paid Holidays AND PTO
    • Cancer, Critical Illness, and Accident Policies available
    Requirements:
    • 2 Years sales management experience in the logistics & freight industry required
    • Must be located in Little Rock, AR or willing to relocate
    • Bachelor's degree preferred
    • Entrepreneurial spirit and drive
    • A manager who leads by example and has a successful track record of hiring, training, developing and inspiring teams
    • Strong oral and written communication skills coupled with the interpersonal skills needed in a fast paced, team centered environment
    • A truly hands on individual who enjoys being part of a team environment, working well within one and is solution driven
    • Ability to work independently, knowing what needs to be done and able to effectively make that happen.
    • General business and financial acumen
    Priority1 it proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
  • 10 Days Ago

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Senior WE Customer Success Mgr
  • Windstream
  • Little Rock, AR FULL_TIME
  • Job DetailsJob Description Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and ca...
  • Just Posted

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Fleet Manager
  • Fleet Manager
  • Little Rock, AR FULL_TIME
  • At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
  • 2 Days Ago

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Technical Support Agent
  • Customer Direct LLC
  • Little Rock, AR FULL_TIME
  • Please note these jobs are only available in the States of Arkansas, Kansas, Kentucky, Missouri and Tennessee Looking for the following shift: 7 am - 4 pm CST - Rotating Weekends If you... Have a basi...
  • 2 Days Ago

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Optician In Training and Lab Tech: Give the Gift of Sight
  • SUCCESS VISION EXPRESS
  • Conway, AR FULL_TIME
  • At Success Vision Express we are committed to helping the world see better.Success Vision Express, a thriving one-hour optical, is looking to hire friendly and motivated individuals that have a passio...
  • 1 Month Ago

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Customer Service Manager
  • Harps Food Stores
  • Vilonia, AR FULL_TIME
  • CSM SummaryTo deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the f...
  • 1 Day Ago

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0 Customer Success Manager jobs found in Little Rock, AR area

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Walgreens - Customer Service Associate
  • Walgreens
  • Little Rock, AR
  • As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making peop...
  • 5/5/2024 12:00:00 AM

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Starbucks - Barista/Customer Service Associate
  • Starbucks
  • Little Rock, AR
  • This position contributes to Starbucks success by providing legendary customer service to all customers. This job create...
  • 5/5/2024 12:00:00 AM

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FedEx - Retail Customer Service Associate
  • Fedex
  • Little Rock, AR
  • Full and part time postions available. We offer a flexible schedule, insurance benefits, and a fast paced exciting work ...
  • 5/5/2024 12:00:00 AM

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Customer Service Associate
  • Walgreen Company
  • Jacksonville, AR
  • Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provide...
  • 5/4/2024 12:00:00 AM

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Customer Service Associate
  • Walgreen Company
  • Pine Bluff, AR
  • Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provide...
  • 5/4/2024 12:00:00 AM

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Customer Service Associate
  • Walgreens
  • Pine Bluff, AR
  • Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provide...
  • 5/4/2024 12:00:00 AM

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Customer Service Associate
  • Ollie's Bargain Outlet, Inc.
  • Pine Bluff, AR
  • Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive...
  • 5/4/2024 12:00:00 AM

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Lead Customer Service Associate
  • ZIPS CAR WASH
  • Maumelle, AR
  • Job Details Job Location ARNLR Maumelle - North Little Rock, AR Position Type Full Time Education Level High School Sala...
  • 5/1/2024 12:00:00 AM

Little Rock is located at 34°44′10″N 92°19′52″W / 34.73611°N 92.33111°W / 34.73611; -92.33111 (34.736009, −92.331122). According to the United States Census Bureau, the city has a total area of 116.8 square miles (303 km2), of which 116.2 square miles (301 km2) is land and 0.6 square miles (1.6 km2) (0.52%) is water. Little Rock is located on the south bank of the Arkansas River in Central Arkansas. Fourche Creek and Rock Creek run through the city, and flow into the river. The western part of the city is located in the foothills of the Ouachita Mountains. Northwest of the city limits are P...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Success Manager jobs
$55,045 to $76,640
Little Rock, Arkansas area prices
were up 1.2% from a year ago