The Customer Success Manager resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Customer Success Manager may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Customer Success Manager requires a high school diploma or its equivalent. Typically reports to a manager. Being a Customer Success Manager works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Success Manager typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
This is a full-time hybrid or remote position in our Burlington, Vermont or Washington, DC area office.
We are expanding our team again and looking for a dynamic Client Success Manager to support the implementation of IXIS software to our client in the automotive space. Your impact will be felt across the organization as you will be critical to building out a new department and facilitating a great client experience with our platform. If you excel at maintaining sight of the details, enjoy taking on new tasks, and care deeply about company culture, we would love to chat. This role is based in Burlington, VT or Washington, DC in a hybrid or remote capacity.
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