Customer Support Assistant jobs in Bangor, ME

Living Innovations jobs have purpose built in. Theyre not ordinary each day offers something new and extraordinary!

Living Innovations provides support to people with disabilities to have a good life at home and in the community. As an Administrative Assistant at Living Innovations, you'll be a key player in our team's success! Your primary role will be to deliver top-notch customer service to our internal and external customers, employees, and the individuals we support. You'll also be responsible for managing office operations, such as purchasing supplies, communicating with office leadership and staff, and maintaining databases. Additionally, you'll play a vital role in our new hire onboarding process, including gathering background checks, and scheduling training.

What youll be doing:

• Providing excellent customer service both via phone and office interactions.
• Directing all calls and taking messages as needed.
• Conducting onboarding with new employees/home providers.
• Maintaining employee and home provider files via electronic filing system(s).
• Ordering & maintaining office supplies, equipment, and inventory.
• Maintaining cleanliness of office conference rooms & reception areas.

Benefits Include:

• $500 Sign on bonus
• Mileage Reimbursement
• Health Insurance/Vision and Dental benefits
• Paid time off
• Professional development opportunities
• The satisfaction of making a real difference!

Qualifications:

• A patient, caring, and positive attitude.
• Strong verbal and written communication skills.
• Ability to provide customer service in and upbeat and cheerful manor.
• Prior experience using Microsoft Office Suite preferred.
• Valid state issued drivers license, current vehicle insurance declaration and vehicle registration.
• A high school diploma or equivalent.
• The ability to pass comprehensive background checks per state and company regulations/policies