Data Analyst jobs in Framingham, MA

Req ID: 274110

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Product Analyst to join our hybrid team.

Organization Overview:
Business Technology connects people and technology to transform the future of work at Salesforce. Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally. BT's scope stretches beyond traditional IT: We are also strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to shape the future of work. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We are Customer Zero, the best example of Salesforce products delivered globally, at scale, sustainably.

Specific Responsibility

• Working closely with our business stakeholders, product managers, and engineers to comprehend the business processes at a detailed level
• Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon
• Attending daily stand-ups, story-pointing meetings, sprint planning, and retrospectives to ensure progress on requests and removal of blockers.
• Identifying business process improvements and opportunities for automation
• Documenting work using flow charts, written descriptions, screenshots, and videos
• Participating in roadmap planning, and identifying touch points in multi-cloud implementations
• Applying knowledge, skills, and judgment to make decisions and resolve issues
• Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary
• As required, participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting
• Developing strong client relationships by building trust, rapport, and positive working relationships with both stakeholders and team members

Minimum Requirements:

• 4 Years of experience in enterprise software as an analyst or product owner
• Experience within CPQ and/or Contract Lifecycle Automation
• Proven capability to understand business strategies and application objectives, and translate those requirements into effective implementation designs
• Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos
• Clear verbal communicator, with the ability to effectively interact with the business stakeholders to drive the discussion
• Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a set timeline
• Experience with delivering product features within the Salesforce ecosystem

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.