Data Center Director jobs in New Hampshire

Job Description:

Health & Welfare – Data Exchange COE Leader

Role

The Data Exchange COE Leader is a key member of the Health & Welfare (HW) Platform Migrations team that services Fidelity clients. The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health & Welfare benefits administration landscape.

The Director- Center of Excellence – Strategic Client Data will utilize their organizational, managerial, and project manager skills to ensure the best outcomes for our client, their participants and Fidelity.

The Expertise and Skills We’re Looking For

• Bachelor's degree or equivalent work experience in benefits administration

• 8-10 years interacting with client data and data exchange files

• 6-8 years of Health and Welfare benefits service experience

• 6-8 years working with Health Care vendor and carriers

• Knowledge of benefits administration B2B data exchange with carriers, payroll providers, and other benefit providers

• Familiarity with industry data exchange standards, such as ANSI, LDEx, .xml, etc.; experience with API-based data exchange is a plus

• Proactive data management with a focus on straight through processing

• Data analytics and analysis with a focus on data transformation and files client feed remediation for straight through processing.

• Process control enhancements and reporting improvements.

• Structure large data sets to find usable information

• Proven ability to manage a team of analysts responsible for data exchange solution delivery with team members to collect and analyze data

• Ability to collaborate with vendor partners and influence vendors to align with data exchange standards

• Align, plan, and execute new product capability delivery within flight implementations

• Drive and / or support execution of key implementation activities (example: data exchange with client’s external benefit providers).

• Oversee validation and/or testing efforts to ensure results meet the client and/or product offering requirements

• Performing root cause analysis to determine gaps or trends for continuous improvement opportunities

• Performing analysis and documenting requirements for clients’ outbound data exchange solutions, and translating requirements to technology partners

• Creating training material and reference material for participant services

• Assisting and coaching the broader virtual team

• Engaging in and/or leading ongoing courses to support continued personal development

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.