Data Center Manager jobs in South Burlington, VT

Job Title: Data center technician/Customer Engineer

Location: Ashburn , VA

provides computer system and LAN/WAN services to mission critical, multi-vendor, multi-site applications in the Financial, Telecommunications and Research and Development markets. Maintech's broad spectrum of IT design, procurement, project management and maintenance services, includes 24/7 managed network and systems support.

We are looking for 5 self-motivated, dedicated individuals who are ready to put their technical skills to work in a fast-paced, customer focused environment. Utilizing their technical knowledge, they will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose servers in a critical environment. They will provide problem resolution or refer more complex issues to a Sr. Support Engineer. Maintenance of inventory and documentation of activity will demonstrate strong organizational skills. Must be available and on-call 24x7x365.

Responsibilities

• Analyzes, diagnoses, and troubleshoots hardware/server issues with focus on responsiveness; provides issue resolution
• Maintains inventory and documentation of activity
• Creates own service tickets, updates, and closes
• Communicates before and after repair work windows via ticket and email to client
• Break/Fix

Qualifications

• Previous experience working on on HPE, DELL, Oracle (SUN), or Lenovo Servers
• Strong problem solving and self-management skills with attention to detail
• Ability to prioritize tasks and effectively communicate verbally and in writing
• 5 years’ experience servicing hardware as specified or utilized in customer environment
• Familiarity with ticket-tracking software (ServiceNow preferred)

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Schedule:

• 8 hour shift

Experience:

• HP, Dell, Lenovo servers: 4 years (Preferred)
• hardware: 4 years (Preferred)
• Break fix: 4 years (Preferred)
• Data center: 4 years (Preferred)

Work Location: On the road