Responsibilities:- Work activities include (and certainly not limited to) the following:
· Install and remove hardware into racks efficiently and neatly.
· Collaborate with other technology teams to determine network and storage connections.
· Enters Service Requests for network/storage/telecom connections.
· Enter documentation in work orders.
· Add new equipment in the Data Center Inventory system (DC Track)
· Edit records in the Data Center Inventory system as needed.
· Watch for Incident, Requests and Changes in the ITSM system (Service Now).
· Work on Incident, Change, and Service Request tickets as needed.
· Perform the initial configure of Power Distribution Units (PDUs)
· Add and remove records in the Data Center Energy Management and Power Monitoring Software (PowerIQ)
· Provide assistance and act as a technical consultant to Data Center users.
· Attend project meetings and meet or exceed project deadlines.
· Work with the team to maintain the neatness of all Data Centers
· Arrange delivery of equipment to other sites
· Be on-call as scheduled.
· Ability to work either Day Shift, or Swing Shift, or Mid Shift including weekends and holidays as scheduled.
· Other duties as assigned.
Other qualifications:-
· Must be able to lift 100 pounds.
· Proficient with Microsoft Excel/Word/Outlook
· 4 years of experience working as a Data Center Tech
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Schedule:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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