Data Entry Supervisor jobs in the United States

Data Entry Supervisor supervises the daily activities of operators of data entry devices who input records, lists or other data points into an electronic format. Responsible for directing and allocating work to staff, as well as monitoring and evaluating their work. Being a Data Entry Supervisor typically requires a high school diploma. Typically reports to a manager. The Data Entry Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Data Entry Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024

Pharmacy Technician - Data Entry
  • Data Entry - Valor Compounding Pharmacy
  • Berkeley, CA FULL_TIME
  • To ensure we provide excellent customer service, we have a unique employee culture that doesn't just talk about core values, but exemplifies them in everything we do. They are: do the right thing, quality matters, and question everything. We believe in investing in our people to play to their strengths and have the right people in the right seats. All employees have 15 minute weekly check-ins reviewed by their manager and quarterly 360-performance reviews to ensure clarity of job expectations. To learn more about our culture, please visit our website.

    In this role, you will be responsible for typing prescriptions, answering incoming phone calls, completing Zendesk tickets, and delivering excellent customer service. You will be engaged with customers for both retention and sales support. You will be answering questions from patients and prescribers on what compounds we make, what alternative options we may have, or help them with transferring their prescriptions or processing refill requests. You will also be cross trained in the lab where you will learn to fill and prepare compounded prescriptions. This is a full time position.

    Internal Title: Customer Care Specialist

    Primary Duties and Responsibilities:

    • Answer incoming calls from patients and doctors’ offices
    • Accurately enter information and search the appropriate database system to: respond to patients' or doctors' inquiries, complete patient intakes, type new prescriptions, process refills, and check status of orders
    • Call Escalation: When needed, collect data and create accurate and detailed Zendesk “tickets” for escalated calls so the appropriate party is able to assist customers
    • Work with other technicians and pharmacists in the lab, preparing compounded medications
    • Demonstrate exceptional, professional, and genuine etiquette and phone skills when answering calls, placing callers on hold, transferring calls, taking messages, or other duties
    • Use a variety of technology and information resources to attempt to provide First Call Resolution to customers. Follow a set of guidelines designed to provide consistent service and answers to customers
    • Use your best critical thinking and problem-solving skills to try to help the customer
    • Assist and work with a large team including pharmacists, data entry, compounding technicians, and shipping personnel to fulfill orders efficiently
    • Fulfill other (technician) duties as assigned by supervising Pharmacist or Leads
    • Assist in any duties necessary to ensure the functionality of the business

    Skills and Abilities:

    • Ability to effectively communicate in brief and clearly expressed manner
    • Ability to read the tone of someone’s voice and measure the cadence of the conversation to determine whether the prospect is satisfied or not
    • Ability to perceive, understand, harness and manage emotions
    • Ability to work with technology including but not limited to PK Pharmacy Software, Zoom, Zendesk, Guru, Outlook, credit card system and use technology to become more productive
    • Experience with customer service and multi-line phone is preferred
    • Familiarity with drug terminologies
    • Strong organizational and interpersonal skills
    • Ability to build quickly on conversation and build relationships
    • Ability to stay calm and positive in stressful situations
    • Ability to multi-task and work in fast-past environment
    • Great leadership, customer service, and teamwork skills
    • Able to communicate effectively, both verbal and written, in the English language
    • Attention to detail
    • Ability to problem solve effectively
    • Ability to follow policies and procedures, basic math skills
    • Motivated self-starter with great attitude, flexibility, and entrepreneurial spirit
    • Able to work under pressure to prioritize and manage workload, manage simultaneous tasks and meet deadlines within a fast paced and changing environment
  • 25 Days Ago

Registration & Fin Rep II R29871
  • Data Entry - Baystate Health
  • Springfield, MA FULL_TIME
  • Req#: R29871 Category(s): Administrative Support, Data Entry Full Time / Part Time: Part-Time Shift: Second Summary: Under the direction of the Revenue Cycle Registration Supervisor/Manager, the BH On...
  • 1 Day Ago

  • Supervisor
  • Rochester, IN FULL_TIME
  • About Woodlawn Health: Woodlawn Health is located in Fulton and Marshall County, Indiana. We are a rural health system earning the right to care for our community! Our flagship hospital and three rura...
  • 2 Months Ago

Data Entry Supervisor
  • American Management Group, LLC (AMG)
  • Houston, TX FULL_TIME
  • Job Summary: Supervisor-Data Entry The Supervisor will oversee Data Entry employees. The Data Entry employees will supplement the ongoing processing and humanitarian efforts by U.S. Customs & Border P...
  • 13 Days Ago

Data Entry Supervisor
  • SEIU Local 2015
  • Los Angeles, CA FULL_TIME
  • SEIU Local 2015 is California’s Long Term Care workers organization that will unleash the collective power of long-term care workers, their families, and their communities, harness the power of techno...
  • 1 Day Ago

Data Entry Coordinator
  • Tailwind Voice & Data
  • Minnetonka, MN FULL_TIME
  • TailWind Voice & Data is seeking an entry level Data Entry Quoting Coordinator to obtain pricing information and generate accurate proposals for telecommunication solutions. The successful candidate w...
  • 14 Days Ago

Remote Executive Assistant
  • Zirtual
  • Washington, DC
  • Zirtual is a work-life balanced company that offers clients experienced, educated remote executive assistants for their ...
  • 5/20/2024 12:00:00 AM

Data Entry Clerk Full -Time
  • Benconnected Computer Services, Inc.
  • Washington, DC
  • Job Description Job Description We are seeking to add a Data Entry Clerk Full -Time to our team! You will be responsible...
  • 5/19/2024 12:00:00 AM

Data Entry Technician
  • Rockville, MD
  • Data Entry Technician Employment Type: Full-Time, Mid-Level Department: Legal As a Data Entry Technician for CGS, you wi...
  • 5/19/2024 12:00:00 AM

Unit Secretary
  • Charles E Smith Life Communities/Hebrew Home
  • Rockville, MD
  • Are you interested in working for a mission-driven organization that continues to grow and is dedicated to providing qua...
  • 5/18/2024 12:00:00 AM

Data Entry Clerk
  • Benconnected Computer Services, Inc.
  • Washington, DC
  • Job Description Job Description We are seeking to add a Data Entry Clerk to our team! You will be responsible for accura...
  • 5/18/2024 12:00:00 AM

Administrative Assistant, Client Delivery Services
  • Baker Tilly US, LLP
  • Vienna, VA
  • Overview: Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-co...
  • 5/16/2024 12:00:00 AM

  • UHS
  • Washington, DC
  • Responsibilities GW Hospital is a 395-bed tertiary care, academic medical center located in downtown Washington, DC, nex...
  • 5/16/2024 12:00:00 AM

Practice administrator
  • Alexandria Dental Health & Smile Studio
  • Alexandria, VA
  • Job Description Job Description Dental office front desk expert ( Willing to train the right candidate with a similar ba...
  • 5/16/2024 12:00:00 AM

Income Estimation for Data Entry Supervisor jobs
$53,572 to $78,625