Data Processing Supervisor jobs in Salinas, CA

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Representative I - Customer Service Rep
  • NTT DATA
  • by, CA FULL_TIME
  • Job Description

    The contract would run from 9/11/2023 - 12/30/2023.

    Training hours are from 9:00 am to 5:30 pm ET and last approximately 3 weeks.
    We are hiring 12 temps and will be assigning schedules between the hours of 8:00 am and 8:00 pm ET. Our scheduled paid time is 8 hours per day, Monday - Friday. There is also an additional 30 or 60 minutes added to your workday for an unpaid lunch break. All applicants need to be able to work until 8:00 pm ET.
    During weeks with a holiday, we do allow you to work your full 40 hours (e.g. four, 10 hour days). The holidays during this assignment are November 23rd & December 25th.
    You must have a high-speed Broadband internet connection 100/25 mbps and be connected with an ethernet cord. You CANNOT work wirelessly. All equipment will be provided.
    This position is 100% work from home. Your environment during the day must be free from distraction and dedicated to work during your scheduled time. It is not a substitute for daycare and arrangements should still be made for younger children's care during your work hours.
    Attendance is critical. You will be held to an attendance policy. We would prefer you do not take any time off during this assignment due to the seasonably high volumes.

    Verifyable High School Diploma or GED Required: Yes

    Position Summary:
    Answering a high volume of inbound calls (100 )
    Assisting members with reporting activities tied to their incentive program and redeeming their points for gift cards within our proprietary portal. The member and their spouse are eligible for the incentive and often one call will be for both parties.
    Accurately documenting all interactions per our workflow.
    Current hours of operation are from 8:00 am to 8:00 pm, Monday - Friday.
    Highspeed Broadband connection is required. 100/25 mbps. Ethernet connection required; You CANNOT work using a WiFi connection!

    Duties:
    Agents will be assisting Medicare retiree members with reporting activities and redeeming their gift cards. You will utilize our portal and business system to document all calls. Contact with the members is 100% telephonic.

    Call volume is high during this surge period and you will be taking back-to-back calls. It is a Medicare population, and all Medicare guidelines must be followed. We expect all agents to provide a professional and courteous member experience and demonstrate kindness in all interactions.

    Experience:
    Minimum 2 years of RECENT experience in a call center environment.
    Experience working with Medicare members is preferred but not required.
    Solid foundation of basic computer skills including keyboarding. This includes working with Microsoft Office Suite of products. (Outlook, Teams)
    Ability to learn in a virtual setting
    Excellent communication skills, both verbal and written
    Attention to detail and ability to prioritize and pivot as needed
    Experience working in a high-volume call center environment (100 calls per day)

    Education:
    High School diploma or GED

    What days & hours will the person work in this position? List training hours, if different. Training 9:00 - 5:30 ET, Assigned schedule will be between 8:00 am and 8:00 pm ET.

    Program Office - Point Of Contact: Jennifer Sortor
  • 1 Month Ago

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Sterile Processing Technician
  • Monterey Practice Management
  • Monterey, CA FULL_TIME
  • The Sterile Processing Technician is responsible for supporting the operations of the Sterile Processing Department of the Monterey Bay Endoscopy Center.This position is in our Central Sterile Process...
  • 9 Days Ago

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Processing Engineering Manager
  • Recruiting From Scratch
  • Carmel, CA FULL_TIME
  • Who is Recruiting from Scratch: Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 1...
  • 16 Days Ago

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Supervisor
  • MaxFit Market
  • Salinas, CA FULL_TIME
  • Max Fit Market in Salinas, CA is looking for one supervisor to join our strong team. Our headquarters is located in Salinas with 3 retail locations in the Central Coast. Our ideal candidate is self-dr...
  • 20 Days Ago

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Supervisor
  • El Super
  • Salinas, CA FULL_TIME
  • JOB SUMMARY:Under direct supervision of the Department Manager the Skilled Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, a...
  • Just Posted

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Data Analyst
  • clearAvenue
  • Seaside, CA FULL_TIME
  • Data Analyst We are looking for a passionate certified Data Analyst. The successful candidate will turn data into information, information into insight and insight into business decisions. Job Respons...
  • 13 Days Ago

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0 Data Processing Supervisor jobs found in Salinas, CA area

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Venture Technology Manager
  • BICI USA
  • Santa Clara, CA
  • Job location: Santa Clara County, CA BICI is a global, non-governmental, non-profit innovation platform headquartered in...
  • 4/29/2024 12:00:00 AM

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Staff Network Engineer
  • Coupang
  • Mountain View, CA
  • We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live...
  • 4/29/2024 12:00:00 AM

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Cyber Security Lead
  • LinTech Global, a DISYS company
  • Monterey, CA
  • JOB TITLE: Cybersecurity Lead LOCATION: Presidio of Monterey, CA Target Salary: $120K LinTech Global Inc. is recruiting ...
  • 4/28/2024 12:00:00 AM

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Oracle SCM Functional Consultant
  • Tekskills Inc.
  • Watsonville, CA
  • Job Title: Oracle SCM Functional Consultant Job Location: Remote with frequent travel ( Location : Watsonville , CA) Dur...
  • 4/28/2024 12:00:00 AM

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Oracle SCM Functional Consultant
  • Tekskills Inc.
  • Watsonville, CA
  • Job Title: Oracle SCM Functional Consultant Job Location: Watsonville, CA (Remote) Duration : 12+ Months Jd: The Senior ...
  • 4/28/2024 12:00:00 AM

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Associate Business Analyst
  • Graniterock
  • Aromas, CA
  • Job Summary Under general supervision, Associate Business Analyst is responsible for inputting and analyzing data to sup...
  • 4/28/2024 12:00:00 AM

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Senior IT Infrastructure Engineer
  • Nordic Naturals
  • Watsonville, CA
  • Remote/HybridThe Senior IT Infrastructure Engineer manages the companys information technology (IT) Infrastructure, netw...
  • 4/28/2024 12:00:00 AM

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Travel Echo Technologist - $3,019 per week
  • Hiring Now!
  • Monterey, CA
  • Focus Staff is seeking a travel Echo Technologist for a travel job in Monterey, California. Job Description & Requiremen...
  • 4/26/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 23.2 square miles (60 km2), 99.84% of it land and 0.16% of it water. Prior to mass agricultural and urban development, much of the city consisted of rolling hills bisected by wooded creeks and interspersed with marsh land. Today, the city is located mostly on leveled ground, with some rolling hills and wooded gulches with creeks remaining in the north-eastern Creekbridge and Williams Ranch neighborhoods, as well as the Laurel Heights section of East Salinas. The natural ecosystems accompanying the area's topography and ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Data Processing Supervisor jobs
$60,273 to $81,822
Salinas, California area prices
were up 2.5% from a year ago