Database Report Writer jobs in Fort Myers, FL

• Position (Location): Fort Myers, FL or Dallas, TX
• Department: Technical Realization-Product Management
• Reports to: Executive VP & CTO
• FLSA Status: Full-Time/Exempt

Primary Responsibilities

(include but not limited to):

• Work with Product Managers, Software Development, and other subject matter experts to create, maintain, and update technical overviews, operational guides, API documents, technical user manuals, and context-sensitive help for a variety of new and existing product offerings
• Collaborate with the Software Development organization during the design phase of new products
• Create and maintain product questionnaires, surveys, etc.
• Comply with and contribute to style guide
• Maintain and update Technical Writing processes

Required Knowledge, Skills and Abilities

• Experience in authoring software design documentation and technical user manuals
• Experience in interviewing and working with subject matter experts and other individuals within the organization
• Ability to prioritize and manage multiple projects while meeting very tight deadlines
• Ability to work independently and learn new concepts quickly
• Strong knowledge of grammar, spelling, and punctuation usage for the English language
• Advanced knowledge of Adobe InDesign or other desktop publishing software
• Experience with RoboHelp or other online help software
• Experience with imaging software for use in generating screen captures
• Familiarity with Adobe Acrobat-based products, including form generation
• Familiarity with Confluence or similar wiki-based platform
• Portfolio of sample work that can be viewed prior to an interview
• Knowledge of the wireless industry is a plus

Education / Experience

• Minimum of five years of technical writing experience
• BS degree in Technical Writing, Engineering, English, or related field

Other

• May require travel and/or being on-call
• May require working in excess of 40 hours / week
• Physical requirements:
• Ability to sit at a desk for one or more hours at a time
• Ability to operate computer and other equipment

Compensation

• Competitive and dependent on experience

Benefits and Perks

• Medical, dental, and vision insurance
• Life and disability insurance
• 401(k) plan
• Robust paid holidays, vacation, and sick leave schedule
• Employee discounts and assistance services
• Employee referral bonus program
• Casual dress code
• A sharp team to collaborate with