Database Report Writer assists one or more business teams in understanding and utilizing data. Uses software and scripting, typically including SQL, to generate metrics and reports and synthesize them into actionable recommendations. Being a Database Report Writer may be responsible for management reporting, KPIs, or data QA. Provides support to research teams or management by collecting and analyzing data and reporting results based on the needs of end users. Additionally, Database Report Writer collaborates with various function teams such as marketing, research, and IT to achieve business results. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Database Report Writer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Database Report Writer typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
```Duties```
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Perform machine inspections and write detailed service estimates
- Communicate with mechanics and technicians to ensure accurate diagnosis and repair recommendations
- Explain repair options and costs to customers in a clear and understandable manner
- Upsell additional services or maintenance packages as appropriate
- Schedule appointments and manage the service department's workflow
- Maintain accurate records of customer interactions, repairs, and services performed
```Skills```
- Strong knowledge of machine estimating and repair processes
- Familiarity with various machine makes and models
- Excellent communication skills, both verbal and written
- Ability to explain technical concepts to non-technical customers
- Sales skills for upselling additional services or maintenance packages
- Strong organizational skills to manage appointments and workflow effectively
Please note that this job description is not exhaustive and may be subject to change. The job holder may be required to undertake additional duties as deemed necessary by the company.
Job Type: Full-time
Pay: $30,000.00 - $40,000.00 per year
Benefits:
Day range:
Shift:
Work Location: In person
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0 Database Report Writer jobs found in Lorain, OH area