Initial Posting Date:
12/02/2024
Application Deadline:
12/16/2024
Agency:
Department of Transportation
Salary Range:
$6,257 - $9,677
Position Type:
Employee
Position Title:
Region Manager
Job Description:
Licensing and Permitting Manager 1 – Region Manager
Oregon Department of Transportation
Driver & Motor Vehicle Services Division (DMV)
Field Services Group – Northwest Region
Salem
The role:
Bring your leadership skills to our dedicated DMV team! The Northwest Region Manger oversees operations for eleven region offices. In this role, you will become part of the Field Services Management Team and help ensure efficient operations and high-quality customer service throughout the region by implementing long- and short-range goals, recommending procedural changes, leading recruitment efforts and providing support to employees. Apply for this exciting opportunity today!
We encourage people from all backgrounds to apply for our positions. We hope you’ll join us on our path to increasing diversity, equity, inclusion and belonging through
our values, commitments, strategies and actions
.
Before applying, visit our
applicant information website
to learn more about our process. If you are a current State of Oregon employee, you must apply through your
employee Workday profile.
A day in the life:
Serve as a principal member of the Field Services Management Team by collaborating with peer managers to cultivate a consistent statewide approach to office operations.
Formulate and implement long and short-range plans for meeting service delivery goals and performance measures for assigned region.
Effectively plan, support and carry out projects affecting DMV field offices.
Manage and recommend program, policy, procedure and law changes.
Seek community support for DMV programs by establishing and maintaining effective relationships.
Analyze operational costs and oversee development and management of regional budget.
Prioritize diversity, equity, inclusion and belonging to ensure all customers have access to services.
Prioritize diversity, equity, inclusion and belonging in all personnel decisions to align with ODOT and DMV values.
Assure safe working conditions are provided to employees within the region.
Direct activities and provide leadership to the customer service managers and other team members.
Work is primarily performed in a typical office environment. Frequent travel between offices required, sometimes overnight. Occasional hybrid work options may be available.
To request a copy of the position description, which includes all duties and working conditions, please email
ODOTRecruitment@odot.oregon.gov
.
What’s in it for you:
Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more.
Learn more
about working at the Oregon Department of Transportation and the
benefits
we offer.
Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.
The salary range listed is the non-
PERS
monthly salary range. If you are already a participating PERS member or once you become PERS eligible,
the salary range will increase
by 6.95%.
Public Service Loan Forgiveness
opportunity!
Want to know about new job postings?
Subscribe
to receive weekly email notifications!
Minimum qualifications:
Five years of lead work, supervision or progressively related experience.
OR
Two years of related experience and a bachelor's degree in a related field.
Special qualifications:
Driving is an essential function of this position. You must have a valid driver license and an acceptable driving record. We will conduct pre-employment driving records checks on our final candidate(s). Your license does not have to be issued in Oregon to be considered.
What we’d like to see:
If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience, education and alignment with
ODOT values
to help us decide who will move forward.
Experience providing excellent customer service, dealing with the public and establishing effective relationships with internal and external partners.
Demonstrated written and verbal communication skills. And the ability to effectively collaborate with team, peers and other parties.
Ability to manage multiple offices and ensure teams operate within federal and state guidelines and best practices.
Ability to adapt to unexpected circumstances quickly.
Demonstrated leadership experience with the ability to develop and foster a productive and diverse workforce.
How to apply:
Complete the following required steps:
Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.
Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “what we’d like to see” section above.
Your cover letter must be limited to no more than two (2) pages.
Please address your cover letter to Dave McKay, Field Services Group Manager.
Generic cover letters that do not address the qualities that you have under the “what we’d like to see” section may receive lower scores than those that addressed the desired qualities.
You must upload your cover letter in the ‘Resume/Cover Letter’ section of the application.
Complete questionnaire. Answer the checkbox-style questions before submitting your application.
After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.
If you are a veteran, you may receive preference
. The
task to upload your documents
will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.
Need help?
For questions, call 503-931-1206 or email
ODOTRecruitmentTP@odot.oregon.gov
.
Additional information:
We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension]. We are also unable to proceed with Curricular Practical Training (CPT) program requests.
We may use this recruitment to fill multiple or future vacancies.
We will conduct name-based and fingerprint-based criminal background checks on final candidates under consideration for this position. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.
You will become part of the state's management team.
ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.
#LI-ODOT
#LI-POST
#LI-Onsite
Manager, Customer Service, DMV