Desktop Support Administrator jobs in Kent, WA

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Desktop Support
  • Resource Logistics Inc.
  • Kent, WA CONTRACTOR
  • Job Title: Desktop Support

    Location: Kent, WA 98032

    Mode : Contract (6 Months) (Day 1 Onsite)

    Rate - $20/hr on W2

    Job Description

    Provide customer facing end-user support that includes:

    • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
    • Perform Break Fix, Desk Side Support, IMACDs, Data Migration, Refreshes, etc.
    • Perform onsite updates, Configuration changes, or Software installations.
    • Provide onsite technical assistance to End Users.
    • Identifies potential issues that could adversely impact End User experience and follows

    through on action steps to prevent.

    " Manage the ticket queue and ensure tickets are resolved and closed within the defined service

    level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as

    needed.

    " Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians

    for warranty repair/replacement)

    " Perform end-user support related security and controls and compliance related tasks such as

    access reviews, risk assessments, controls verifications, facility inspections, maintenance of

    verification logs

    " Coordinate with Level 3 support groups and project teams for service delivery enhancements,

    maintenance and upgrades.

    " Provide IT support for on-site or off-site events and meetings including site setup, coordination

    with venue IT/AV contacts and stand-by support

    " Provide IT support for disaster recovery and im,te response in the event of emergency situations at local sites.

    " Provide On-call support if required outside business hours on a rotational basis

    • To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
  • Just Posted

E
Desktop Support
  • eTeam
  • Kent, WA CONTRACTOR
  • Job Description: Provide customer facing end-user support that includes: ? Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. ? Perform Break Fix...
  • 12 Days Ago

A
Desktop Support
  • AppLab Systems, Inc
  • Kent, WA FULL_TIME
  • Job Title: Desktop SupportLocation: Kent, WA 98032Mode : Contract (6 Months) (Day 1 Onsite)Job DescriptionProvide customer facing end-user support that includes: Install and Configure desktops, laptop...
  • 12 Days Ago

E
Desktop Support
  • Ehub global solution
  • Kent, WA CONTRACTOR
  • Job Title: Desktop Support Location: Kent, WA 98032(only local) 5 years Job Description: Provide customer facing end-user support that includes:? Install and Configure desktops, laptops, mobile device...
  • 12 Days Ago

B
Desktop Support
  • Braintree Technology Solutions Inc.
  • Kent, WA CONTRACTOR
  • Title: Desktop Support – L1 Location: Kent, WA 98032 Duration: Long Term Job Description: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile device...
  • 19 Days Ago

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Desktop support
  • RMS Computer Corporation
  • Kent, WA FULL_TIME
  • Jr Computer Technician / Desk-Side Support Rate $17 / hr Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and chang...
  • 22 Days Ago

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0 Desktop Support Administrator jobs found in Kent, WA area

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IT Infrastructure Director
  • Holman Logistics
  • Auburn, WA
  • Do you want to join an organization that lives and breathes for the customer and its Team Members? We are looking for so...
  • 6/13/2024 12:00:00 AM

P
Infrastructure Manager
  • Pikemann
  • Kent, WA
  • 🚀 Exciting Opportunity Alert! 🚀 Pikemann is on the hunt for a dynamic Infrastructure Manager who thrives in a fast-pac...
  • 6/12/2024 12:00:00 AM

A
IT Support - Seattle Bilingual English/Spanish
  • Alexandra Lozano Immigration Law PLLC
  • Seattle, WA
  • Overview: Do you want a job where you can show up and make a difference in the world every day? Are you ready to join a ...
  • 6/12/2024 12:00:00 AM

P
Manager Analytics Business Intelligence *Remote, Most States Eligible*
  • Providence Health & Service
  • Renton, WA
  • Description Manager Analytics Business Intelligence - Remote, Most States Eligible. This position is responsible for lea...
  • 6/12/2024 12:00:00 AM

P
Manager Analytics Business Intelligence *Remote, Most States Eligible*
  • Providence Service
  • Renton, WA
  • Description Manager Analytics Business Intelligence - Remote, Most States Eligible. This position is responsible for lea...
  • 6/12/2024 12:00:00 AM

C
Student Support Specialist - Youth Tutoring
  • CCSWW
  • Seattle, WA
  • Overview: $28 per hour. This is a Temporary Part-time position. 25 hours/week Program Description The Youth Tutoring Pro...
  • 6/11/2024 12:00:00 AM

C
Family Support Specialist
  • Community Passageways
  • Seattle, WA
  • Job Description The candidate will work closely with the Restoration Services Manager and Hospital-Based Interventionist...
  • 6/10/2024 12:00:00 AM

P
Network Infrastructure Engineer II
  • Port of Tacoma, WA
  • Tacoma, WA
  • Salary: $94,740.00 - $146,844.00 Annually Location : Tacoma, WA Job Type: Regular/Full-Time Remote Employment: Flexible/...
  • 6/10/2024 12:00:00 AM

Kent is a city located in King County, Washington, United States. It is the sixth largest city in the state. Kent is in the heart of the Seattle–Tacoma metropolitan area, located 19 miles south of Seattle and 19 miles northeast of Tacoma. Incorporated in 1890, it is the second oldest incorporated city in King County, after Seattle. Kent's population as of April 2010 was 92,411 according to the 2010 census. The total grew to an estimated 128,458 as of July 1, 2017, owing primarily to annexation. Kent is divided into three major regions: East Hill, the Valley, and West Hill. Downtown Kent is loc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Desktop Support Administrator jobs
$61,953 to $78,644
Kent, Washington area prices
were up 2.8% from a year ago

Desktop Support Administrator in Morrisville, NC
Communicate effectively and work cooperatively with other staff members and customers of technical services.
December 31, 2022
Desktop Support Administrator
Installs, configures, tests, maintains, monitors, and troubleshoots end user workstations and related hardware, software, and networking issues in order to deliver the required service levels.
December 09, 2022
Leads and participates in testing and documentation of in-house inventory management systems, other systems and software and hardware as required.
March 06, 2023
Performs as lead technician and escalation point for problem resolution by providing mentoring and guidance to desktop support staff.
March 22, 2023
Create and maintain system documentation for organizational technologies, including installation, configuration, and appropriate troubleshooting steps.
April 13, 2023
Assists IT Director with researching technology, identifying trends, setting technology standards, policies and procedures, working with vendors, and implementing enterprise IT projects.
May 12, 2023