Desktop Support jobs in Charleston, WV
Recently Added Desktop Support jobs
Desktop Support Technician
- West Virginia Housing Development Fund
-
Charleston, WV
FULL_TIME
-
DESKTOP SUPPORT TECHNICIANAccounting and AdministrationCLASSIFICATION: Non-ExemptSALARY GRADE: 5REPORTS TO: Senior Manager Information ServicesJob Summary: This employee is responsible for installation and desktop support of Fund laptops and workstations. They perform troubleshooting and diagnosis of technical issues, assess needs, and resolve technical issues for end users directly or via phone and remote connection. This employee will have access to sensitive and confidential data; therefore, confidentiality must be maintained at all times.Essential Functions:
- Setup Fund Laptops and workstations in a networked environment.
- Assists users with Microsoft desktop applications and other desktop software.
- Assists with purchasing and installation of computer hardware and software.
- Troubleshoots hardware and software issues as necessary.
- Maintains software licensing, paperwork, and inventory of the West Virginia Housing Development Fund’s (the “Fund”) hardware and peripherals.
- Troubleshoots network printer issues.
- Coordinates printer installation, repair, and supplies with contracted vendor.
- Provides individual or group training to Fund employees on Desktop Operating Systems and desktop software including Windows 10 and Microsoft Office applications.
- Provide backup to other Information Services staff as needed.
- Use specialized utilities to maintain and update laptops and workstations.
Competencies:- Communication • Problem Solving
- Computer Skills • Regular Attendance
- Customer Service • Sense of Urgency
- Dependability • Teamwork
- Ethics • Technical Skills
Supervisory Responsibility: N/AWork Environment/Physical Demands:- Ability to lift computer equipment without assistance (e.g., laptop computers, desktop computers, file servers, computer monitors, printers, etc.) weighing up to 25 lbs. and with assistance, bulky computer equipment weighing up to 75 lbs.
- Range of motion that allows the individual to work in tight or awkward space (e.g., under and around office equipment, etc.).
The employee in this position may be required to sit at a desk for long periods of time.Required Education/Experience: High School Graduate or GED equivalent with one to three years of experience working in a computer network environment with multiple network operating systems and applications. Must have working knowledge of Microsoft Operating Systems and experience providing end user support of Microsoft Office products.Preferred Education/Experience: Associate degree in Computer Science or related field.Computer Requirements:- Familiarity using network administration utilities.
- Proficient providing end user technical support via phone and in person.
- Proficient installing Windows 10 or higher and applications in a networked environment.
- Proficient troubleshooting printing issues in a networked environment
- Familiarity using remote software installation utilities
Certificates/Licenses: The following are relevant but not required:- Microsoft Office Specialist
- CompTIA A
- Google IT Support
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. - 19 Days Ago
Desktop support technician
- Apex Systems
-
Charleston, WV
FULL_TIME
- Job# : 2029221 Job Description : If interested please email your resume and best phone number to Rich Pinapfel at rpinapfel@apexsystems.com Desktop Support Installation Technician The candidate for th...
- 11 Days Ago
IT Technician / Desktop Support Analyst
- Logical Operators, Inc.
-
Charleston, WV
FULL_TIME
- We are seeking an IT Technician / Desktop Support Analyst to join our team! Charleston WV IT services firm seeks individual for general technical support, network maintenance, and customer advisory se...
- 6 Days Ago
Desktop Support Hardware Installation Technician
- Apex Systems
-
Charleston, WV
FULL_TIME
- Job DetailsJob#: 2029221 Job Description: If interested please email your resume and best phone number to Rich Pinapfel at Desktop Support Installation Technician This is a 4 month contract to hire op...
- 10 Days Ago
Child Support Specialist - Kanawha County
- Bureau for Child Support Enforcement
-
Charleston, WV
FULL_TIME
- *Please note, by clicking APPLY, you are requesting that a Recruitment Team Member reach out to you regarding further pertinent application steps.Child Support Specialist Trainee Minimum Qualification...
- 4 Days Ago
Peer Recovery Support Specialist
- WV Family Support & Rehabilitation Services
-
Charleston, WV
FULL_TIME
- Job Summary: The Peer Recovery Support Specialist role is to use their own unique, life-altering experience to guide and support others who are in recovery from substance abuse. The PRSS will serve as...
- 24 Days Ago
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0 Desktop Support jobs found in Charleston, WV area
Customer Experience Supervisor
- Company.com
-
London, WV
- Find jobs in the automotive retail industry We have an exciting opportunity for a passionate, customer focused individua...
- 5/28/2024 12:00:00 AM
Customer Experience Manager- Fayetteville WV>
- Five Below
-
Fayetteville, WV
- Five Below - JobID: JR41481 [Department Manager] As a Customer Experience Manager at Five Below, you'll: Lead the Suppor...
- 5/28/2024 12:00:00 AM
FT Customer Experience Associate - Work From Home>
- The Black Tux
-
Saint Albans, WV
- [Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Health, dental & vision / 401k / PTO - As a Custom...
- 5/27/2024 12:00:00 AM
FT Customer Support Specialist - Work From Home>
- Stronghold
-
Saint Albans, WV
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
- 5/27/2024 12:00:00 AM
Sportsbook Customer Support Associate (Work From Home)>
- Underdog Fantasy
-
Saint Albans, WV
- [Customer Service / Remote] - Anywhere in U.S. / Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / H...
- 5/26/2024 12:00:00 AM
FT Customer Support Associate - Work From Home>
- nok
-
Saint Albans, WV
- [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Suppo...
- 5/26/2024 12:00:00 AM
Customer Support Specialist (Work From Home)>
- Mercury
-
Saint Albans, WV
- [Customer Service / Remote] - Anywhere in U.S. / Up to $90,800 per year + benefits - As a Customer Support Specialist yo...
- 5/25/2024 12:00:00 AM
Customer Experience Banker
- Huntington Bancshares Incorporated
-
Charleston, WV
- Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered e...
- 5/24/2024 12:00:00 AM
About Charleston, West Virginia
Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat.
Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Desktop Support jobs
$47,958 to $60,109
Charleston, West Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Desktop Support do?
Desktop Support in Arlington, VA
Respond to all customer trouble requests and problem calls received by telephone, email, or generated by the Remedy ticketing system within the C4IM timelines.
January 14, 2023
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Desktop Support in Bethlehem, PA
Update Close tickets Provide 1st and 2nd level Network Support Asset Management User support phone systems, mobile devices, etc Desktop Support, Help Desk, Technician.
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Desktop Support in Irvine, CA
Manage and administer desktop assets in inventory tracking software.
April 05, 2023