Desktop Support jobs in Cincinnati, OH

Recently Added Desktop Support jobs

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Desktop Support
  • Danta Technologies
  • West Chester, OH CONTRACTOR
    • An expert-level understanding of hardware and software Demonstrated expertise and proficiency in diagnosing complex problems with computer hardware and software with ability to apply solutions to the problems. Experience in dealing with anti-virus, anti-spam, wireless communication, mobile devices, and security in the information technology field.
    • Experience in handling and liaising with multiple vendors/Partner/Teams.
    • Solid knowledge of data communication and networking internet protocols, such as TCP/IP, Ethernet and Serial interface standards, Change Management, and Active Directory. Knowledge of JAMF, Microsoft SCCM, Microsoft Intune, FileVault Disk Encryption Interact with numerous computer platforms in a multi-layered client server environment.
    • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. Strong ability to quickly and independently master new technology, then provide support and consultation on usage of new technologies.
    • Strong customer service orientation. A strong team player, works effectively under pressure, and ability to multi-task.
    • Works in close collaboration with laboratory tech and assisting with installation and maintenance of software.
    • Excellent interpersonal communication skills (verbal, written and listening) since he or she will have daily interaction with faculty, administrators, and staff.. Exceptional documentation skills.
    • Both English and Local Language.
    • To provide support for on call escalations and doing root cause analysis of given issue
    • To independently resolve tickets within agreed SLA of ticket volume and time
    • To adhere to quality standards, regulatory requirements and company policies
    • Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts
    • To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.

    Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

    Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

    The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
  • 2 Days Ago
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E
Desktop Support
  • eTeam
  • Mason, OH CONTRACTOR
  • Job Description : REQUIREMENTS : Strong hands-on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability...
  • 6 Days Ago
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S
Desktop Support
  • Samson Software Solutions, INC
  • Mason, OH CONTRACTOR
  • Deskside Support Mason, OH Key requirements are end user computing L1 / L2 / L3 support (Desktop / Laptop / Mobile / Virtual Meeting Tech Audio & Video); WiFi Network Support; These can be 3rd party o...
  • 9 Days Ago
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Desktop Support
  • TechDigital Corporation
  • Mason, OH FULL_TIME
  • Job DetailsKey requirements are end user computing L1 / L2 / L3 support (Desktop / Laptop / Mobile / Virtual Meeting Tech Audio & Video); WiFi Network Support; These can be 3 rd party or employees. Re...
  • 12 Days Ago
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D
Desktop Support
  • Diverse Lynx
  • Batesville, IN CONTRACTOR
  • Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely...
  • 16 Days Ago
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Desktop Support Specialist
  • High5
  • Florence, KY CONTRACTOR
  • Job Title: Desktop Support SpecialistLocation: Florence, KY (410421)Shift: 08:00 AM to 05:00 PM Pay rate : $30.00/hour"The Onsite Support Analyst is responsible for serving as a desktop support expert...
  • 2 Days Ago
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0 Desktop Support jobs found in Cincinnati, OH area

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Desktop Support Specialist
  • CBTS
  • Cincinnati, OH
  • CBTS is currently seeking a Desktop Support Specialist for a position located in Cincinnati, OH. We are currently seekin...
  • 6/10/2024 12:00:00 AM
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C
Desktop Support (Windows Migration)
  • CBTS
  • Cincinnati, OH
  • CBTS has partnered with a client to identify a Desktop/IT Support Technician on a 3 month contract opening. This role wo...
  • 6/8/2024 12:00:00 AM
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Application and Desktop Support Specialist
  • Hamilton County Sheriff's Office
  • Cincinnati, OH
  • The Hamilton County Sheriff's Office (HCSO), founded in 1803, is Ohio's 3rd largest sheriff's office. HCSO has approxima...
  • 6/8/2024 12:00:00 AM
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Desktop Support Engineer
  • Tata Consultancy Services
  • Milford, OH
  • Relevant Experience (in Yrs): 10+ Must Have Technical/Functional Skills  End user Computing with Process and Service Op...
  • 6/7/2024 12:00:00 AM
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Customer Support Associate (Work From Home)>
  • Fanatics
  • Cincinnati, OH
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 6/7/2024 12:00:00 AM
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Customer Support Associate (Work From Home)>
  • Fanatics
  • Ft Mitchell, KY
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 6/7/2024 12:00:00 AM
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F
Customer Support Associate (Work From Home)>
  • Fanatics
  • Independence, KY
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 6/7/2024 12:00:00 AM
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F
Customer Support Associate (Work From Home)>
  • Fanatics
  • Florence, KY
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 6/7/2024 12:00:00 AM
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About Cincinnati, Ohio

Cincinnati (/ˌsɪnsɪˈnæti/ SIN-sih-NAT-ee) is a major city in the U.S. state of Ohio, and is the government seat of Hamilton County. Settled in 1788, the city is located at the northern side of the confluence of the Licking and Ohio rivers, the latter of which marks the state line with Kentucky. The city drives the Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census making it Ohio's largest metropolitan area. With a population of 296,943, Cincinnati is the third-largest city in Ohio and 65th in the United States. Its metropolitan ar...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Desktop Support jobs
$52,224 to $65,236
Cincinnati, Ohio area prices
were up 1.1% from a year ago
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What does a Desktop Support do?

Desktop Support in Arlington, VA
Respond to all customer trouble requests and problem calls received by telephone, email, or generated by the Remedy ticketing system within the C4IM timelines.
January 14, 2023
Test solutions to ensure no negative impact on other applications.
May 05, 2023
Desktop Support in Bethlehem, PA
Update Close tickets Provide 1st and 2nd level Network Support Asset Management User support phone systems, mobile devices, etc Desktop Support, Help Desk, Technician.
May 18, 2023
Desktop Support in Irvine, CA
Manage and administer desktop assets in inventory tracking software.
April 05, 2023