Desktop Support jobs in Mobile, AL

Recently Added Desktop Support jobs

A
Desktop Support Analyst
  • Altera Digital Health
  • Mobile, AL FULL_TIME
  • Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

    The primary purpose of this role is to provide second line of support assistance to client users experiencing problems with IS supported software and hardware.

    Responsibilities:

    • Identifies and resolves desktop/laptop hardware problems.
    • Initial network troubleshooting and determination of appropriate escalation path.
    • Resolve and work proactively on virus issues and initiatives.
    • Assists in new system deployments/loading appropriate software as needed.
    • Mobility kit physical upgrades.
    • Responsible for incidents escalated from first line of support.
    • Write support documentation for customer and/or departmental use.
    • Provides suggestions and information on projects that should be undertaken by the department.
    • May provide first-line technical support handling calls, in order to provide time-of-call resolution to calls whenever possible.
    • May manage projects as assigned by the Manager.

    Academic and Professional Qualifications:

    • BA or BS degree preferred or other relevant combination of training and experience.

    Experience:

    • 3-5 years experience in an desktop support environment preferred.
    • Troubleshooting experience

    Travel Requirements:

    • May require local travel
    • May require other travel for business needs

    Working Arrangements:

    • May be required to work off hour shifts or be assigned to an on-call rotation.
    • 24/7 Support
    • Work is performed in a standard office environment with minimal exposure to health or safety hazards

    Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

    Salary Range

    $45,000—$55,000 USD

    Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

    If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

    HR.Recruiting@AlteraHealth.com
  • 1 Day Ago
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A
Desktop Support Analyst
  • Altera Digital Health Inc. United States
  • Mobile, AL FULL_TIME
  • The primary purpose of this role is to provide second line of support assistance to client users experiencing problems with IS supported software and hardware. Responsibilities: Identifies and resolve...
  • 2 Days Ago
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B
Desktop Support Analyst
  • Borusan Berg Pipe
  • Mobile, AL FULL_TIME
  • Borusan Berg Pipe is the leading manufacturer of large-diameter steel line pipe in North America. We are a mid-sized manufacturer with two U. S. locations specializing in pipe production for the oil a...
  • 5 Days Ago
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C
Desktop Support Technician
  • Cynet Systems
  • Mobile, AL CONTRACTOR
  • Job Description: Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to assign and work on incident tickets through Service Now. Ability to support mee...
  • 9 Days Ago
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O
Onsite - Desktop Support Technician
  • Ovation Workplace Services Inc.
  • Mobile, AL FULL_TIME
  • Job Role – Desktop Support TechnicianJob SummaryDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps perfor...
  • 12 Days Ago
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S
Desktop Support Analyst
  • Social Capital Resources LLC
  • Mobile, AL FULL_TIME
  • Desktop Support Analyst Mobile Alabama $45-50k base benefits 5 days onsite/week Company Overview Our client is a community bank serving local businesses and individuals across two sites with a team of...
  • 12 Days Ago
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0 Desktop Support jobs found in Mobile, AL area

T
Help Desk Technician (48792, 49059)
  • The Hiller Companies, LLC
  • Mobile, AL
  • Job Details Job Location: Hiller Mobile - Mobile, AL Salary Range: Undisclosed Description The Hiller Companies, LLC has...
  • 6/1/2024 12:00:00 AM
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F
Customer Support Associate (Work From Home)>
  • Fanatics
  • Mobile, AL
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 5/31/2024 12:00:00 AM
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F
Customer Support Associate (Work From Home)>
  • Fanatics
  • Ocean Springs, MS
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 5/31/2024 12:00:00 AM
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U
Sportsbook Customer Support Associate (Work From Home)>
  • Underdog Fantasy
  • Daphne, AL
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / H...
  • 5/31/2024 12:00:00 AM
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N
FT Customer Support Associate - Work From Home>
  • nok
  • Daphne, AL
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Suppo...
  • 5/31/2024 12:00:00 AM
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N
FT Customer Support Associate - Work From Home>
  • nok
  • Mobile, AL
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Suppo...
  • 5/31/2024 12:00:00 AM
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U
Sportsbook Customer Support Associate (Work From Home)>
  • Underdog Fantasy
  • Mobile, AL
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / H...
  • 5/31/2024 12:00:00 AM
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E
Desktop Support
  • eTeam, Inc.
  • Pascagoula, MS
  • Job Description: Desktop support laptop windows upgrade work Provide hardware break/fix support and warranty support for...
  • 5/30/2024 12:00:00 AM
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About Mobile, Alabama

Mobile (/moʊˈbiːl/ moh-BEEL; French pronunciation: ​[mɔ.bil]) is the county seat of Mobile County, Alabama, United States. The population within the city limits was 195,111 as of the 2010 United States Census, making it the third most populous city in Alabama, the most populous in Mobile County, and the largest municipality on the Gulf Coast between New Orleans, Louisiana, and St. Petersburg, Florida. Alabama's only saltwater port, Mobile is located on the Mobile River at the head of the Mobile Bay and the north-central Gulf Coast. The Port of Mobile has always played a key role in the economi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Desktop Support jobs
$49,181 to $61,434
Mobile, Alabama area prices
were up 1.3% from a year ago
View detail

What does a Desktop Support do?

Desktop Support in Arlington, VA
Respond to all customer trouble requests and problem calls received by telephone, email, or generated by the Remedy ticketing system within the C4IM timelines.
January 14, 2023
Test solutions to ensure no negative impact on other applications.
May 05, 2023
Desktop Support in Bethlehem, PA
Update Close tickets Provide 1st and 2nd level Network Support Asset Management User support phone systems, mobile devices, etc Desktop Support, Help Desk, Technician.
May 18, 2023
Desktop Support in Irvine, CA
Manage and administer desktop assets in inventory tracking software.
April 05, 2023