Overview
We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. This role plays a crucial part in maintaining the organization's IT infrastructure.
Duties
- Provide technical support to end-users for hardware, software, and network-related issues
- Install, configure, and troubleshoot computer hardware and software
- Set up workstations with computers and necessary peripheral devices
- Respond to IT support tickets in a timely manner
- Collaborate with the IT team to ensure smooth operation of all systems
- Maintain accurate records of IT inventory and equipment
Qualifications
- Proficiency in Windows, Mac OS, Linux operating systems
- Strong knowledge of LAN/WAN networks, TCP/IP protocols
- Ability to analyze complex technical information
- Experience with Jira or other help desk software is a plus
- Excellent communication skills and customer-oriented approach
If you are a dedicated professional with a passion for IT support and possess the required qualifications, we encourage you to apply for this exciting opportunity as a Desktop Support Technician.
Job Type: Contract
Pay: $24.56 - $26.29 per hour
Work Location: Hybrid remote in Toledo, OH 43623
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