Desktop Support Team Lead jobs in Orlando, FL

Job Title: Onsite Field Engineer

Location : Titusville Florida Onsite from day 1 (2nd Interview will be F2F)

Full time job with Benefits

Mandate Skills :- Desktop, SCCM L1 , Printers, Onsite Support

Certification :- not Mandatory, Good to Have MCP

1. Minimum 5 years for Deskside support experience

2. Good networking skills and Customer focus attitude.

3. Good Problem-Solving skills

4. L2 Technical skills on troubleshooting on Windows 7 / 10 operating system issues.

5. Knowledge and L1/L2 Skills on Active directory and GPO troubleshooting.

6. Hardware troubleshooting on Laptops / Desktops / Docking stations etc.

7. Knowledge on Outlook, User profile issue, Mobile phone troubleshooting to Intune.

8. Knowledge on SCCM for OS Staging / Windows patches troubleshooting.

9. Knowledge on basic network troubleshooting skills.

10. Knowledge on Wi-Fi access points.

11. Knowledge on Switches / Router installation.

12. Knowledge about cables patching and ports.

13. Knowledge on physical rack and stack of servers, network devices etc.

14. Knowledge on basic Unix skills.

15. Co-ordinate with Offshore teams for the L2/L3 tickets and backend team to resolve the issues.

Job Type: Full-time

Salary: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Titusville, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Desktop support: 1 year (Required)
• SCCM: 1 year (Required)
• euc: 1 year (Required)