Digital Content Specialist jobs in Fort Smith, AR

Dixie Digital Imaging, Inc. is currently seeking a Customer Service Technician. The main function of this position is to visit and communicate with customers, helping with any issues they are having both network and hardware related and updating our records with any new information. The applicant must also be confident they can help the current staff with delivery and setup of new equipment.

Who we are:

Dixie Digital Imaging, Inc. was established in Fort Smith in 2003 and is one of the top ranked Xerox Channel Partners in the nation, along with partnering with Brother, Epson, Synology, HP and many others. Our products include the latest document solutions available, including network laser printers, multi-function devices and software solutions. We are one of the fastest growing teams in one of the liveliest industries around, offering limitless learning, earning and growth.

Requirements:

Prior customer service experience

Technologically Savvy (For Troubleshooting Purposes)

Creative and Innovative

Intelligent

Neatly groomed

Valid Driver's License and clean driving record

Lift over 50 Lbs.

Capable of fixing hardware

Attributes we look for:

Personable

Strong work ethic

Competitive spirit

Good listening skills

Confidence

What we are not looking for:

Those looking for just a job

Those looking for an easy job

Passive personalities

Bare minimum performers

We are willing to invest our resources in the right person and support your career growth along the way. Your efforts will be a direct reflection of Dixie Digital's commitment to win; staying focused and professional at all times will ensure proper representation of our company. As a Dixie Digital Customer Service Representative, you will be backed by the world class resources and products of Xerox Corporation. Your willingness to learn and stay up to date on industry and product changes is a must as this will play a key role in your success. Candidates should also possess the ability to communicate and relay information effectively and promote a positive experience for each customer.

The pay of this position will be determined by experience. A company car, cell phone and industry training will be provided. Self-motivated individuals who are eager to learn are encouraged to apply!

Job Type: Full-time

Salary: Starting at $19.00 /hour

Job Type: Full-time

Pay: $19.00 per hour

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Fort Smith, AR 72908: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: In person