Director - Customer Experience jobs in Brookside, AL

Customer First Solutions in Birmingham, AL is seeking a dedicated Customer Accounts Representative to join our team. As a key member of our customer service department, you will play a crucial role in ensuring our clients receive top-notch support and assistance. Your responsibilities will include managing customer accounts, resolving inquiries, and providing personalized solutions to enhance their overall experience. At Customer First Solutions, we value teamwork, dedication, and a passion for customer satisfaction. We offer a competitive salary range of $50,000 to $60,000 annually, along with opportunities for professional growth and development. If you are a customer-focused individual with excellent communication skills and a drive to exceed expectations, we welcome you to apply for this exciting position.

Compensation package:

• Bonus opportunities
• Commission pay
• Daily bonus
• Performance bonus
• Weekly bonus
• Travel

$50,000 - $60,000 yearly

• Communicate with customers in a professional and friendly manner
• Answer customer's questions and give them information about products and services
• Interpret and apply special instructions to billing and insurance claims
• Handle customer inquiries and offer a solution to fit their needs
• Promote products to generate referrals to build a client base
• Maintain and update records of customer information

• Previous sales experience
• Bachelor's degree is preferred but not required as we provide training
• Willingness to learn and grow
• Leadership or team experience is a plus
• Great communication and interpersonal skills
• Energetic, go-getter
• High level of integrity and professionalism

Here at Customer First Solutions, we are dedicated to making your success our priority. We have adopted a proven system that provides the training, resources, support, and leadership needed to help you develop professionally, personally, and financially, so you can start living the life you deserve.