Discount Brokerage Operations Manager oversees the daily operations of a discount brokerage. Ensures that brokerage operations adhere to the organization's financial and business strategies. Being a Discount Brokerage Operations Manager monitors the purchase and sale of securities for clients at discounted commissions. Ensures accuracy of transactions, oversees account maintenance, and acts as a liaison with the organization's full-service broker as needed. Additionally, Discount Brokerage Operations Manager ensures compliance with all relevant government regulations. Keeps abreast of market conditions. Requires NASD Series 7 license. Requires a bachelor's degree in a related area. Typically reports to a director. The Discount Brokerage Operations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Discount Brokerage Operations Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Responsibilities:
- Our store and it's processes are unique. We're looking for someone to learn it and help guide our new customers through the process and provide some helpful tips and tricks.
- Greet incoming customers.
-Provide excellent customer service by assisting customers with their inquiries, concerns, and requests
- Handle customer complaints and resolve issues in a professional and timely manner
Requirements:
- Previous customer service experience is preferred
- Bilingual proficiency, particularly in Spanish, is a plus
- Strong communication skills
- Must be detail-oriented and have excellent problem-solving skills
We offer competitive pay and opportunities for career growth within our company. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
Shift:
Weekly day range:
Application Question(s):
Work Location: In person
Clear All
0 Discount Brokerage Operations Manager jobs found in Brownsville, TX area