Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
TRANSPORTATION DISPATCHER
DEPARTMENT Red River Transportation
GRADE 1
CLASSIFICATION Non-Exempt
REPORTS TO Executive Director
Employee must understand that he/she is an ambassador for the Agency and represents Agency values and principals. Attitude and personal appearance are important ingredients to public relations and representation of Community Action Development Corporation (CADC). Dress and personal appearance requirements may be made by Program Directors and the Executive Director that project appropriate image or impact health and safety issues.
CADC IS AN EQUAL OPPORTUNITY SERVICE PROVIDER AND EMPLOYER.
Job Summary
Receive calls for bus service and schedules trips. Must make decisions based on established policies and procedures. May also perform general clerical work in line with transportation service.
Duties and Responsibilities
1. Receive all requests for riders.
2. Contact drivers and relay information.
3. Keep accurate logs of all calls taken and all dispatching.
4. Assist with transportation reports as requested.
5. Must be willing to attend training (agency or outside) as required.
6. Must be willing to submit to pre-employment, post-accident and random drug testing as outlined in Agency Substance Abuse Policy.
Qualifications
Must be able to communicate well with the public. Should demonstrate competency in operation of office machines (computer, copy machine, fax machine, and calculator). Must possess verbal and written skills necessary to process data and communicate with the public.
Physical Demands
Must be able to sit for long periods of time. Must be able to hear well and communicate freely with the public.
I have read and understand this job description. I am fully qualified for this position and will perform the duties as described. I understand that this job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks, duties and trainings as dictated by their supervisor(s). I understand that management reserves the right to revise the job description as necessary and appropriate to meet program requirements and regulations.
Job Type: Full-time
Pay: From $10.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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