Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher requires a high school diploma or equivalent. Typically reports to a supervisor. The Dispatcher works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Dispatcher typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
JOB ANNOUNCEMENT
HATS Full-Time Dispatcher/Scheduler
A local non-profit in Findlay is looking for a Full-Time Dispatcher/Scheduler within our Hancock Area Transportation Services (HATS) department. The ideal candidate will take inbound calls to schedule rides, answer rider & driver questions, provide customer service and perform essential administrative tasks related to HATS operations. This position is 40 hours/week. The pay range for this position is $16.00-$16.35/hour.
Critical Attributes:
· Independent Critical Thinking Skills · Strong Initiative
· Highly Organized · Collaborative and Professional
· Results Driven · Analytical Reasoning Skills
· Articulate Communicator · Independent Decision-Making Skill
· Good Oral/Written Communication Skills
· Working knowledge of Personal Computers, Excel and Microsoft Office Tools
QUALIFICATIONS:
Overall Requirement: Must be sensitive to the needs of low-income individuals and able to work with individuals of all cultural backgrounds and ages. Must adhere to the values of the HHWP CAC including Advocacy, Professionalism, and Partnership. Must be committed to the Agency’s mission to reduce the conditions of poverty by providing comprehensive services to improve lives.
Minimum Education: High School diploma or equivalent.
Minimum Experience – 1 year of office/scheduling and filing experience
Must have a valid driver’s license, reliable transportation, maintain state minimum amount of automobile liability insurance as well as the ability to meet and maintain all funding source requirements.
Benefits: HHWP Community Action Commission provides a rewarding paid time off package, several tiers of health and prescription coverage, dental/vision and a 403(b) in which we match contributions 100% up to 5%.
Applications must be completed along with a letter of interest, resume, and salary requirements. Applications may be obtained from HHWP CAC or at www.hhwpcac.org.
Equal Employment Opportunity Employer
Job Type: Full-time
Pay: $16.35 - $16.65 per hour
Expected hours: 40 per week
Benefits:
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Work Location: In person
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