Dispatcher, Sr. jobs in Cedar Rapids, IA

```Duties```
- Receive and prioritize incoming calls from customers and drivers
- Dispatch drivers to assigned locations using transportation management systems
- Monitor driver progress and provide updates to customers as needed
- Coordinate with other dispatchers to ensure efficient use of resources
- Enter data into computer systems accurately and in a timely manner
- Analyze transportation data to identify trends and make recommendations for improvement

```Requirements```
- Proficiency in GIS software for mapping and route planning
- Familiarity with phone systems and ability to handle high call volumes
- Knowledge of transportation management principles and practices
- Strong data entry skills with attention to detail
- Experience working with freight or logistics preferred
- Excellent phone etiquette and communication skills
- Ability to analyze information and make informed decisions

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $20.11 - $28.54 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Dispatching: 1 year (Preferred)

Ability to Commute:

• Farley, IA 52046 (Required)

Work Location: In person